Quality Manager

Glue Resourcing; Long Buckby; On-site; GBP 45,000 - 65,000; Full time

Job summary

Glue Resourcing is seeking a Quality Control Manager for a respected food manufacturing client near Daventry, UK. The role focuses on leading quality, audits, compliance, and staff development within a small-to-mid sized team.

You will oversee internal and external audits, maintain quality documentation, and drive continuous improvement across processes and supplier interactions. A strong background in HACCP and BRC is preferred, with excellent communication and leadership skills.

Qualifications

• Quality assurance experience required.
• Knowledge of food manufacturing processes and standards.
• Food hygiene certification required.
• Audit qualification or equivalent preferred.
• HACCP training or certification.
• BRC experience preferred.
• Strong managerial experience in a food manufacturing setting.
• Ability to coach and educate staff in best practice.
• Excellent communication skills with staff and external stakeholders.
• Flexible and adaptable with a positive outlook.

Responsibilities

• Ensure all products comply with food, feed safety, quality and legality requirements.
• Carry out weekly/monthly audits and review records for compliance.
• Produce ad-hoc quality reports and summaries.
• Maintain and update the quality manual and procedures.
• Update and maintain company documents and records.
• Monitor customer requirements and approve special requests.
• Plan and maintain quality procedures, policies and work instructions.
• Ensure staff training and PPE provision is up to date.
• Monitor customer satisfaction and identify improvement trends.
• Manage external audits (BRC, ORGANIC, TASCC, UFAS) and corrective actions.
• Ensure internal audits are conducted as scheduled.
• Inspect and quarantine non-conforming products and services.
• Communicate corrective actions to prevent recurrence.
• Disseminate appropriate standards across departments.
• Liaise with customers and suppliers via email/phone/in person.
• Oversee pest control contracts and management onsite.
• Oversee mycotoxin testing as per guidelines.
• Monitor maintenance inspection reports.
• Ensure compliance with Health & Safety regulations.

Skills

Quality assurance

Food manufacturing

Food hygiene

Audit qualification

HACCP trained

BRC experience

Managerial experience

Coaching staff

Communication skills

Flexibility/adaptability

Job description

Quality Control Manager

Location: Near Daventry

Salary: Competitive!

Shift: Monday to Friday, 42.5 hrs per week

Status: Permanent

Role Summary

Established in 1985, a superb family‑run business whereby everyone feels valued and supported. Employing approx. 45 staff, our progressive client is seeking to recruit an outstanding individual who will play a pivotal role in managing quality, audits, compliance, internal and external clients, suppliers, and staff from a coaching/educating perspective. This role may suit someone seeking their next career move in terms of advancement or an experienced QC Manager seeking their next challenge.

Specific Duties

• Ensure all products comply with food & feed safety, quality and legality requirements and ensure all staff comply with food & feed safety, quality and legality procedures and policies.
• Ensure that weekly/monthly audits are carried out and review records generated by supervisory, team leaders and production line staff, and verify against company's best practice.
• Complete ad‑hoc quality reports and summaries when required.
• Control of the quality manual: updating, maintaining and ensuring company compliance with current legislation/customer/governing body standards.
• Control of documents: updating and maintaining company documents, records/forms and ensuring correct usage.
• Customer focus: monitoring of requirements and needs of customers; authorization of specific individual requirements.
• Liaise and plan quality procedures, policies and work instructions: creating, maintaining and assisting in the production and amendment of procedures, policies and work instructions.
• Ensure competence, awareness, and training. Ensure all staff have the correct training for their specific job and are provided with relevant P.P.E.
• Communicate with customers: monitoring and measuring customer satisfaction and complaints; identify trends and patterns and use them for continuous improvement.
• Manage external audits (BRC, ORGANIC, TASCC, UFAS). Maintain standards, identifying areas of non-conformity and advising where necessary of changes that need to be made.
• Ensure internal audits are carried out as scheduled.
• Control non-conforming product and service: inspect returned parts; quarantine infected stock.
• Communicate corrective and preventive actions: investigate customer complaints where requested; supply reasons why errors occurred and identify and put in place actions to ensure these do not recur.
• Control of internal and external standards: maintain and issue appropriate standards to required departments.
• Deal with customers and suppliers: communicate via e-mail and telephone or in person with quality personnel from various suppliers and customers.
• Responsible for pest control management on site—liaising with Site Manager and Managing Director to set up pest control contracts and ensure overall management of the contract.
• Ensure that the management of mycotoxins testing is carried out correctly and according to specified guidelines.
• Monitor/completion of maintenance inspection reports.
• Comply with all Health & Safety Regulations in accordance with the Health & Safety Act 1999.

Ideal Candidate Profile

• Quality assurance experience.
• Knowledge of food manufacturing.
• Food hygiene certificate.
• Audit qualification.
• HACCP trained.
• BRC experience.
• Strong managerial experience.
• Ability to coach and educate staff in best practice.
• Excellent communication skills.
• Ability to handle challenges and opportunities to support integral improvements within the business.
• Flexible, adaptable with a positive outlook.

Full support and training will be given for the right candidate who has some of the skills required.