Quality Manager

Gateshead College; Gateshead; In loco; GBP 39.000 - 43.000; Tempo pieno

Vantaggi offerti da questo lavoro

Generous holiday allowance

Mental health support

Pension scheme

Travel and parking

Descrizione del lavoro

Gateshead College is seeking an experienced Quality Manager to join our Quality team and raise standards across the provision, including subcontracted operations. You will lead the quality assurance and improvement efforts, line-manage Quality Reviewers, and ensure readiness for Ofsted and other regulatory activity.

You will need extensive experience in QA within further education, strong Ofsted and Ofqual knowledge, and excellent stakeholder management to drive improvements across learners and

Competenze

• Extensive experience in quality assurance and improvement within further education or similar regulated environment.
• Strong knowledge of Ofsted inspection expectations, awarding organisations and Ofqual.
• Experience leading or managing people and subcontracted or partnership provision.

Mansioni

• Lead quality assurance and improvement of subcontracted and partnership provision.
• Build relationships with subcontractors using evidence and performance data to drive improvements.
• Monitor quality and compliance and drive demonstrable improvements.
• Collaborate with curriculum, MIS, funding, safeguarding, and finance to map quality across provision.
• Line manage Quality Reviewers and foster a positive, professional team culture.
• Lead quality reviews, self-assessment, and quality improvement planning.
• Prepare for Ofsted inspections and other regulatory activity.
• Maintain knowledge of Ofsted, Ofqual, and awarding organisation requirements.
• Provide evidence-led reports to senior leaders.

Conoscenze

Quality assurance

Leadership

Data analysis

Stakeholder management

Communication skills

Ofsted knowledge

Descrizione del lavoro

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credit_card Salary £39,113 leading up to £42,733 per annum

The job requirements are detailed below.

At Gateshead College, quality isn’t simply about processes, frameworks or compliance. It’s about making sure every learner receives the education, support and opportunities they need to succeed.

We’re looking for an experienced and values-driven Quality Manager to join our Quality team and help us continue to raise standards across the College and our partnership provision.

This is a varied and influential role. You’ll work closely with our Head of Quality Assurance, line manage our team of Quality Reviewers and take a particular lead on the quality and compliance of our subcontracted provision, including adult education.

We’re looking for someone who can combine excellent attention to detail with sound judgement, credibility and the confidence to step up and lead.

What will you be doing?

You’ll play a key role in making sure that our learners receive a consistently high-quality experience, whether their learning is delivered directly by Gateshead College or through one of our partners.

You will:

• Lead the quality assurance and improvement of our subcontracted and partnership provision.
• Build positive but appropriately challenging relationships with subcontractors, using evidence, learner experience and performance information to identify strengths, risks and areas requiring improvement.
• Monitor quality and compliance and make sure agreed actions lead to demonstrable improvement.
• Work collaboratively with curriculum, MIS, funding, safeguarding, finance and other colleagues to ensure we have a clear picture of the quality and performance of our provision.
• Line manage and support our Quality Reviewers, creating a team culture that is positive, professional, curious and focused on impact.
• Lead and contribute to quality reviews, self-assessment, quality improvement planning and the analysis of performance and learner experience.
• Support College teams and subcontractors to be ready for Ofsted inspection, external quality assurance, audits and other regulatory activity.
• Maintain a strong working knowledge of Ofsted expectations, Ofqual requirements and awarding organisation requirements.
• Provide clear, accurate, evidence-led reports and advice to senior leaders and other stakeholders.
• Deputise for the Head of Quality Assurance and Head of Quality Improvement when required and provide continuity of leadership across the quality function.

More importantly, we’re looking for the right person

Knowledge and experience matter, but how you work matters just as much to us.

You’ll be someone who:

Puts learners first. You never lose sight of why quality assurance exists. Behind every dataset, review and action plan are learners whose education, progress and future opportunities matter.

Has integrity. You’ll be trusted with sensitive information and sometimes difficult judgements. You’ll be honest, fair and courageous enough to say when something isn’t good enough, while working constructively with people to make it better.

Is curious and evidence-led. You won’t accept something simply because \"that’s how we’ve always done it\". You’ll ask good questions, triangulate evidence and want to understand what is really happening and, importantly, what difference it is making for learners.

Has a keen eye for detail. You’ll spot the things others might miss, whether that is a compliance risk, an inconsistency in data, a missed action or a pattern emerging across provision.

Can support and challenge in equal measure. Great quality assurance should help people improve. You’ll build strong relationships while being comfortable asking difficult questions and holding people to account when necessary.

Is calm and credible. There will be competing priorities, inspection activity and occasions when you need to step up. You’ll be able to think clearly, make sensible judgements and provide confidence to others.

Is collaborative. Quality belongs to everyone. You’ll enjoy working across curriculum teams and with external partners rather than operating as the \"quality police\".

Has high expectations. You believe our learners deserve excellent provision and you’ll bring energy, persistence and professional curiosity to helping us achieve it.

What are we looking for?

You’ll bring significant experience of quality assurance and improvement within further education, skills, adult learning or a similar regulated environment.

You’ll need strong knowledge of Ofsted inspection expectations, awarding organisation requirements and Ofqual, alongside the ability to analyse evidence and performance information and turn it into clear judgements and improvement actions.

Experience of managing or quality assuring subcontracted or partnership provision is highly desirable, particularly where this has involved monitoring performance, compliance, risk and improvement.

Previous experience of leading or managing people is important, along with excellent communication skills and the confidence to work with colleagues and stakeholders at all levels.

Above all, we are looking for someone with high standards, sound judgement, integrity and a genuine commitment to college values, education and learners.

Why Gateshead College

Our ethos of Employment Edge for Everyone is at the heart of what we do.

We want every learner, whatever their starting point or circumstances, to develop the skills, confidence and opportunities they need to progress and succeed.

For our new Quality Manager, that means doing more than checking whether processes have been followed. It means asking whether what we do is making a meaningful difference to learners and working alongside colleagues and partners to make things better where it isn't.

If that sounds like the way you think about quality too, we’d love to hear from you.

About Gateshead College

At Gateshead College we’re famous for education with Employment Edge, industry inspired education that combines high quality learning with real world skills. This means giving our students the knowledge and skills to be successful in work and life and supporting them to be the best they can be.

This means putting everything we’ve got into making sure our students are the most employable and this is what makes our college such an exciting place to work.

From bringing industry expertise into the classroom and working hand in hand with businesses, to delivering the highest quality teaching and learning and supporting students to develop personally as well as professionally, we’re all about creating experiences that will set learners up for life

If you share our ambition, we’d love to hear from you.

In return we can offer a values-driven organisation and the chance to work with brilliant people who put students first. You’ll be listened to and will have opportunities to make an impact. We prioritise health and wellbeing and your work life balance will be respected.

Our inclusive culture means you’re valued for being yourself and diversity is celebrated, and our commitment to being a sustainable organisation means we always try to do business the right way to make our community better for everyone.

At Gateshead College we all have the opportunity to help our learners succeed and it’s this clear purpose and shared effort that makes us such a great place to work; we hope you think about joining.

• Generous holiday allowance of 38 days plus bank holidays.
• Mental health and wellbeing support, with 24/7 access to an employee assistance programme and counselling services.
• Career average pension with the Local Government Pension Scheme.
• Travel support including free onsite parking, discounted public transport scheme and cycle to work scheme.
• Retail and travel discounts.

Interviews will be held w/c 30th November 2026.