Quality Manager

Millbank; England; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Disability Confident Scheme

Equal opportunities employer

Job summary

Millbank Holdings Ltd is seeking an experienced Quality Manager to influence quality across a portfolio of complex engineering projects. You’ll shape quality strategy, lead assurance activities and drive continuous improvement in highly regulated environments.

You will manage audits, supplier assessments and non-conformances while mentoring project teams and maintaining rigorous certification standards across the portfolio.

Qualifications

• Senior quality management experience in engineering, infrastructure, construction, rail, defence, energy or nuclear sectors.
• Strong knowledge of ISO 9001 Quality Management Systems.
• Experience planning and conducting internal and supplier audits.
• IRCA Lead Auditor or Internal Auditor qualification.
• Experience managing non-conformances, corrective actions and quality improvements.
• Understanding of project quality planning and assurance processes.
• Experience with suppliers, subcontractors and supply chain quality management.
• Excellent communication, stakeholder engagement and coaching skills.
• Analytical and reporting skills with quality performance data driven improvements.
• Proficiency in Microsoft Office applications.

Responsibilities

• Support development and implementation of business quality strategies and improvements.
• Provide quality management support during bid, pre-construction, mobilisation and delivery.
• Develop project quality plans and associated quality deliverables.
• Lead quality activities at project start-up and early contractor involvement.
• Conduct internal and external audits per ISO 9001 and company systems.
• Undertake supplier assessments and supply chain audits.
• Coordinate external certification and client audits.
• Manage non-conformance processes and ensure corrective actions are closed out.
• Monitor quality performance and conduct site assurance visits.
• Develop and deliver quality awareness, coaching and training programmes.
• Provide guidance on quality management systems, standards and best practice.
• Support the development/review of management systems and certification requirements.
• Promote strong quality-focused cultures and collaborative working practices.

Skills

ISO 9001 knowledge

Auditing

Quality leadership

Stakeholder engagement

Data analysis

Continuous improvement

Education

IRCA Lead Auditor qualification

Tools

Microsoft Office

ProjectWise

4Projects

Job description

Would you like the opportunity to influence quality performance across a portfolio of complex engineering projects whilst helping shape business-wide quality strategy and continuous improvement programmes?
Are you an experienced Quality Manager with a strong background in ISO 9001 compliance, quality assurance and auditing within highly regulated engineering, infrastructure, construction or nuclear environments?
Do you have experience leading quality improvement initiatives, conducting internal and supplier audits, and driving continuous improvement across project delivery teams?

The Opportunity

An exciting opportunity has arisen for an experienced Quality Manager to join a growing project delivery organisation operating within highly regulated environments. Due to continued project awards and a commitment to driving excellence across the business, this role will play a key part in developing quality culture, supporting major project mobilisation activities and ensuring the highest standards of assurance and compliance are maintained.

Your duties and responsibilities will be

• Support the development and implementation of business quality strategies and improvement initiatives.
• Provide quality management support during bid, pre-construction, mobilisation and project delivery phases.
• Develop project quality plans and associated quality deliverables.
• Lead quality activities during project start-up and early contractor involvement stages.
• Conduct internal and external audits in accordance with ISO 9001 and company management systems.
• Undertake supplier assessments, supply chain audits and assurance reviews.
• Support and coordinate external certification and client audits.
• Manage non-conformance processes and ensure corrective actions are effectively implemented and closed out.
• Monitor project quality performance and undertake regular site assurance visits.
• Analyse quality trends, performance metrics and lessons learned to drive continuous improvement.
• Develop and deliver quality awareness, coaching and training programmes across the business.
• Provide expert advice and guidance on quality management systems, standards and best practice.
• Support the development and review of management systems, procedures and certification requirements.
• Promote strong quality-focused cultures and collaborative working practices throughout the organisation.

You will have the following qualifications & experience

• Proven experience in a senior quality management position within engineering, infrastructure, construction, rail, defence, energy or nuclear sectors.
• Strong working knowledge of ISO 9001 Quality Management Systems.
• Experience planning and conducting internal and supplier audits.
• IRCA Lead Auditor or Internal Auditor qualification.
• Experience managing non-conformances, corrective actions and quality improvement initiatives.
• Strong understanding of project quality planning and quality assurance processes.
• Experience working with suppliers, subcontractors and supply chain quality management.
• Excellent communication, stakeholder engagement and coaching skills.
• Strong analytical and reporting capabilities with experience using quality performance data to drive improvement.
• Good working knowledge of Microsoft Office applications.

It's great if you also have the following

• Experience working within nuclear, defence or other highly regulated industries.
• Knowledge of ISO 19650 document management requirements.
• Experience with document management systems such as ProjectWise, 4Projects, A-Site or equivalent EDMS platforms.
• Experience supporting major infrastructure or capital project delivery programmes.
• Experience leading business-wide quality improvement projects.
• Chartered Quality Institute (CQI) membership or equivalent professional accreditation.
• Previous experience supporting certification audits and integrated management systems.

The setting for the role

This position offers a combination of office, project and stakeholder-facing activities, supporting multiple projects and business functions across the organisation. You'll work closely with project delivery teams, engineering, commercial, procurement and operational stakeholders, providing quality leadership and assurance across a diverse portfolio of programmes. Regular travel to project locations, supplier facilities and stakeholder meetings may be required

Millbank Holdings Ltd is an equal opportunities employer committed to creating an inclusive and diverse workforce. We welcome applications from all suitably qualified individuals, regardless of background, and encourage candidates from underrepresented groups to apply.
We are proud to be a member of the Disability Confident Scheme, and we are committed to ensuring an accessible and supportive recruitment process for everyone. If you require any adjustments at any stage, please let us know and we'll do our best to accommodate.
Millbank operates as both an Employment Agency and an Employment Business.