Quality Manager

M Group Services Limited; Colchester; On-site; GBP 50,000 - 70,000; Full time

Job summary

Une entreprise de services d'infrastructure recherche un Quality Manager pour son contrat avec Anglian Water, basé à Colchester. Le poste inclut la gestion des normes de qualité dans un programme d'investissement considérable dans les infrastructures d'eau et d'eaux usées, garantissant la conformité avec ISO 9001.

Benefits

Pension

Assistance en ligne 24/7

Primes

Santé privée

Voiture de société et carte de carburant

Plans de santé

Congés généreux

Avantages de cycle au travail

Réductions auprès de détaillants

Qualifications

• Expérience en gestion de la qualité et audit dans le secteur de la construction.
• Antécédents avérés dans la gestion d'un système de gestion d'entreprise.
• Volonté de voyager vers divers sites.

Responsibilities

• Assurer le soutien opérationnel pour la planification et l'assurance des processus de qualité.
• Diriger les audits internes, coordonner les audits externes.
• Gérer les défauts et les reprises, analyser les données de qualité pour identifier les zones d'amélioration.

Skills

Auditing skills

Root cause analysis

Knowledge of ISO 9001

Education

CQI and IRCA-certified ISO 9001:2015 Lead Auditor qualification

Job description

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. We deliver essential infrastructure services for life, prioritizing safety, customer satisfaction, and a respectful environment where you are encouraged to thrive.

Where will you be working?

We help our clients safeguard water supply, improve environmental performance, and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. With over 140 years of combined experience, we are problem solvers in engineering and infrastructure.

This role is within our water and wastewater capital project delivery team. Our teams deliver large-scale capital programs to keep water infrastructure resilient and environmentally friendly.

Want to be a part of it?

What will you be doing?

As our Quality Manager, you'll work on our Anglian Water contract, based out of our Colchester Office, delivering the capital maintenance program for water and wastewater non-infrastructure projects.

You will play an integral role in our Water and Wastewater Infrastructure program, involving £500m investment over the next 5 years, including design and construction across the Anglian Water region.

Your responsibilities include operational support for planning, assurance, and review of Quality processes in line with ISO 9001, reporting directly to the Framework Manager. You will support project delivery to meet high-quality standards, ensure compliance with specifications, and promote a ‘right first time’ culture.

Assist delivery teams to enhance compliance, review and approve Quality Planning documentation, lead internal audits, coordinate external audits, and drive cost efficiencies through quality improvements. You will also facilitate post-project reviews, share best practices, and develop relationships with clients to support business strategy and contract extension.

You will provide input on supply chain assessments, manage defects and re-works, and analyze quality data to identify improvement areas.

What you’ll bring

• Knowledge of ISO 9001 standards and experience.
• Experience in quality management and auditing within construction.
• Proven track record of managing a Business Management System.
• Strong auditing skills and root cause analysis capabilities.
• CQI and IRCA-certified ISO 9001:2015 Lead Auditor qualification.
• Willingness to travel to various site locations.

What’s in it for you?

We offer benefits including pension, 24/7 online GP, employee assistance, retail discounts, life assurance, cycle to work, enhanced leave, bonus schemes, private healthcare, and more.

Additional perks include a company car and fuel card, salary sacrifice EV/hybrid schemes, health cash plans, and generous leave entitlements.

About us

We aim to be an employer of choice, supporting diversity and inclusion, including active recruitment of army veterans. Our values—responsibility, openness, teamwork, and ambition—guide us. We invest in training and development for all career stages. Join us during an exciting time at M Group.

Please note: Job adverts may close early; apply promptly. Successful candidates may undergo background checks and drug testing as required.

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