Quality Manager

Page Personnel; Burnley; On-site; GBP 65,000 - 90,000; Full time

Job summary

Page Personnel is seeking a Senior Quality Manager for a well-established manufacturing and engineering company based in Burnley. You will lead the Quality Engineering team, ensuring products meet quality standards and customer requirements, while mentoring and upskilling staff.

This role requires hands-on leadership on the shop floor, strong data analysis, and the ability to drive corrective actions, audits, and process improvements in line with IMS, PFMEA, and APQP/PPAP guidelines.

Qualifications

• Hands-on leader with practical, solutions-focused approach on the shop floor.
• Excellent interpersonal skills and ability to manage a team.
• Articulate communicator at all levels.
• Experience in engineering-focused environment with QA standards.

Responsibilities

• Lead Quality Engineering team and set goals, targets, appraisals.
• Ensure IMS compliance and proactive quality culture.
• Develop and implement QC procedures and guidelines.
• Lead 8D investigations and corrective actions with data validation.
• Manage audits, PFMEA, control plans and APQP/PPAP alignment.
• Oversee production stages to ensure customer requirements are met.

Skills

Team leadership

Interpersonal skills

Communicator

Problem solving

Education

Manufacturing/engineering degree

HND or HNC

Job description

• Senior Management role in the Quality Department

About Our Client

Our client is a well established, growing industrial manufacturing and engineering company based in Burnley.

Job Description

• The role of Quality Manager is to be responsible for Managing a Quality Engineering team ensuring that products,services, or processes meet specified quality standards and requirements.
• Managing the Quality Engineers / Technicians & Inspectors in each business unit, setting goals and targets (monitoring via appraisals)
• Mentor and upskill current Quality Department.
• Ensure compliance to the Integrated Management system (IMS)
• Promote a proactive Quality culture
• Developing and implementing quality control procedures and guidelines to ensure that products or services meet thedesired quality standards
• Oversee the various stages of production or service delivery to ensure adherence to quality standards. This mayinvolve conducting inspections, audits, or tests to identify any defects, deviations, or areas for improvement
• To be the main Quality contact to the internal manufacturing team & external customers, effectively managing theirexpectations, to increase trust, and build strong lasting relationships
• Analysing data to identify trends, failure modes, patterns, themes & recurring issues, and use this information to improve processes or address quality concerns
• Implementing corrective actions: When quality issues arise, investigate the root causes, and implements robustcorrective actions to prevent repeat concerns
• Manage 8D's for all internal & customer issues
• Ensuring all corrective and preventative measures are validated with data, and lessons learned are carried across to other applicable products and processes
• Provide and maintain KPI's related to non-conformance, Cost of Poor Quality, and concern closure timing adherence
• Leading all Quality review meetings
• Manage product, process audits & LPA's
• Ensure control plans, PFMEAs, and associated documentation are implemented effectively and maintained
• Ensure products are being manufactured in line with customer requirements
• Manage all quality engineering activities for new products in line with APQP/PPAP
• Review feasibility from a Quality perspective on our ability to measure and test to all customer requirements in line with design records provided (Ensure error protection and poke yoke is considered and agreed)
• Supporting PFMEA reviews to understand process risk and agree on risk mitigation measures
• Leading process capability studies and process validation prior to production
• Manage all measurement equipment - Calibration
• Ensuring MSA studies are conducted in line with the MSA procedure, and meet internal and customer requirements
• Assess the competency levels of all trainees and review with Group Director of Quality where appropriate
• Assist with training of quality awareness / quality culture
• Ensure complicity with Health & Safety regulations, the Company Handbook, Quality and Environmental standards, and all other Company policies and procedures
• Maintain a visible presence on the shop floor, supporting production teams and quality personnel in resolving day-to-day quality concerns.
• Lead investigations (8D's) containment activities and root cause analysis
• Work directly with production managers, operators, technicians, inspectors and engineers to identify and implement practical process improvements
• Demonstrate a proactive, hands‑on leadership style and willingness to roll up their sleeves when necessary
• Maintain a visible presence on the shop floor, supporting production teams and quality personnel in resolving day-to-day quality concerns.

The Successful Applicant

• Hands-on leader with a practical, solutions-focused approach and willingness to work directly on the shop flooralongside operational teams.- Excellent interpersonal skills, with the confidence to manage a team
• Articulate, confident communicator at all levels
• Excellent ability to work as part of a teamwork, understanding the importance of team structure and contributing toproblem solving activities
• Proven experience of successfully working within an engineering focused environment which incorporated elementsof:- Quality Assurance standards- Process improvement techniques- Production and manufacturing processes and techniques- Qualifications: Relevant manufacturing/engineering degree, HND, or HNC- industrial manufacturing procecces - mechanical production, automtoive, aerospace sectors or alike

What's on Offer

Attractive Salary & Benefits package -