Quality Manager

BHT Sussex; Burgess Hill; Hybrid; GBP 29,000 - 32,000; Part time

Benefits offered by this job

Stakeholder pension & life assurance

Medical cash plan

Learning & Development platform

Employee assistance helpline

Cycle-to-work

Bus pass

Holiday entitlement (27-32 days pro‑r‑

Well-being & fundraising activities

Job summary

BHT Sussex is seeking a part-time Quality Manager to provide strategic leadership in the Mental Health Recovery service at Oak House and Leylands Road in Burgess Hill. The role focuses on quality governance, improving service performance, and supporting the Registered Manager.

You will lead quality improvement, manage risks, work with commissioners and regulators, and help plan future priorities while benefiting from its Gold Investors in People accreditation and flexible hybrid working.

Qualifications

• Significant experience within regulated health or social care services.
• Experience leading quality improvement, turnaround or service recovery programmes.
• Experience supporting and developing Registered Managers, operational managers or service leaders.
• Experience supporting people with complex needs within a regulated care environment.
• Experience identifying, managing and reporting strategic and operational risks.
• Experience supporting and developing staff.

Responsibilities

• Lead and coordinate quality improvement initiatives across the service.
• Maintain oversight of operational, quality, workforce and organisational risks affecting the service.
• Work collaboratively with the Registered Manager to strengthen service performance.
• Contribute to future service planning and organisational priorities.
• Maintain effective working relationships with commissioners, safeguarding teams, regulators and partner agencies.

Skills

Quality improvement

Risk management

Staff development

Support for managers

Regulated care experience

Regulatory liaison

Job description

Quality Manager

We have an exciting opportunity for a Quality Manager to play a vital role in providing support at our Mental Health Recovery service in West Sussex.

Position: Quality Manager

Location: Hybrid Burgess Hill/ BHT Sussex venue

Salary: £58,878 per annum, pro rata (£29,439 per annum 0.5 FTE)

Hours: 18.5 hours per week 0.5 FTE

Contract: Fixed-Term Contract – 31 March 2028

Closing Date: Applications will be reviewed on a rolling basis;

About:

As a Quality Manager you will be working for a people-led organisation whose mission and values is to inspire change across Sussex.

About the Mental Health Recovery Service:

Mental Health Recovery is a 20-place service for adults experiencing mental ill health across two sites, Oak House and Leylands Road, in Burgess Hill, West Sussex. Both locations are CQC registered ‘Good’.

About the Role:

The Quality Manager is a new part time and flexible strategic leadership role with a quality and governance focus, offering the opportunity to improve and support an established specialist mental health service. You will work alongside our long-standing registered manager.

Key Responsibilities:

• Lead and coordinate quality improvement initiatives across the service
• Maintain oversight of operational, quality, workforce and organisational risks affecting the service.
• Work collaboratively with the Registered Manager to strengthen service performance.
• Contribute to future service planning and organisational priorities.
• Maintain effective working relationships with commissioners, safeguarding teams, regulators and partner agencies.

Person Specification:

To be successful in the role of Quality Manager you will need to have great communication skills and be committed to the values of BHT Sussex. Some of the key skills and experience you will need to bring:

• Significant experience within regulated health or social care services
• Experience leading quality improvement, turnaround or service recovery programmes.
• Experience supporting and developing Registered Managers, operational managers or service leaders.
• Experience supporting people with complex needs within a regulated care environment.
• Experience identifying, managing and reporting strategic and operational risks.
• Experience supporting and developing staff.

We welcome applications from experienced Registered Managers, Regional Managers, Quality Managers and Improvement Leads with experience of regulated mental health or social care services.

In return:

In recognition of our commitment to staff, BHT Sussex has been awarded Gold Accreditation from Investors in People. We are also signed up to the Disability Confident employer scheme and have made the Mental Health at Work commitment.

You will also receive a fantastic benefits package including

• 5.5% stakeholder pension scheme and life assurance scheme
• Medical cash plan with BHSF
• Access to BHT Sussex’s Learning & Development platform
• Free and confidential employee assistance helpline for both personal and work-related concerns
• Cycle-to-work scheme
• Free new starter 28-day Network Saver Brighton bus pass
• Generous holiday allowance starting at 27 days per annum pro rata, rising 1 day for each year of service to a maximum of 32 days pro rata
• The opportunity to participate in well-being and fundraising activities throughout the year

BHT Sussex is an equal opportunities employer using a fair and open recruitment process that fully complies with the requirements of the Equality Act 2010. We are committed to encouraging equality, equity, inclusion, and diversity within the workplace. As an employer we are committed to promoting and supporting our people’s social, physical and psychological health at work. Please let us know if you require any special arrangements or reasonable adjustments if called for interview. BHT Sussex welcomes applications from individuals with lived experience.

BHT Sussex reserves the right to close this vacancy early if we receive sufficient applicants for the role.

An Enhanced with Adults DBS Check (Disclosure and Barring Service) is required on all successful applicants as a condition of employment for this post.