Quality Manager

The Career Agent; Borehamwood; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading manufacturing business is seeking a Quality Manager with a strong background to lead quality systems and ensure compliance with industry standards. This dynamic role will involve collaboration with various departments, management of a Quality Inspector, and strong potential for career progression within the company.

Benefits

Profit Share

Qualifications

• Proven experience in a QHSE role within manufacturing.
• ISO 9001 Internal Auditor certification.
• Excellent understanding of SHE legislation.

Responsibilities

• Manage and improve quality systems, processes, and culture.
• Lead health, safety, and environmental compliance.
• Conduct supplier quality audits.

Skills

Communication

Problem Solving

Leadership

Analytical Skills

Education

Science / Engineering degree or equivalent qualification

Job description

This range is provided by The Career Agent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

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The Opportunity

This is a great opportunity to lead on all Quality matters for an excellent and growing manufacturing business. The company are market leaders in both the drying and communications industries, their products are bespoke and they work with clients including Heineken, CocaCola and BrewDog.

You will manage one Quality inspector, and also lead on Health, Safety and Environmental matters. The MD and head of operations are smart, great to work with, and good work is definitely recognised. The culture is brilliant; people help each other, and no two days are the same.

Strong potential for a high performer to join the senior management team in future. We have placed 5 people at this company, who are all still there and are thriving in their roles!

The Role

Seeking a Quality Manager with a strong manufacturing background to lead and continuously improve quality systems, processes, and culture. The focus is on driving quality throughout the organisation and ensuring compliance with legal and regulatory standards, industry best practices, and internal policies. You will also hold responsibility for Health, Safety, and Environmental compliance.

This is a hands-on role that requires close collaboration with all departments including Sales, Engineering, Assembly, Procurement, and Senior Management. The ideal candidate will be proactive, technically sharp, and passionate about getting things right the first time.

Quality Management

• Total ownership of the companies QMS
• Ensure operational compliance to specifications and quality standards including ISO9001, ATEX, UL94 & CSA, playing a lead role in audit from external agencies
• Monitor and analyse reject data, customer complaints, and non-conformances; proactively initiating root cause analysis and corrective actions.
• Manage the company's processes & procedures implementing monitoring tools and KPIs, proactively build relationships with each team, to support improvements
• Support resolution of quality issues both internally and with external suppliers
• Review Shop Floor Records, technical specifications, and drawings, inspect ‘First Off’ items for Quality Department approval and approve Certificates of Conformity.
• Work closely with the Engineering and Production teams to ensure build quality matches design intent and quality standards.
• Conduct supplier quality audits in collaboration with the Procurement team; ensure suppliers meet technical and quality standards.
• Manage, supervise and monitor quality control covering all production QC activities; in pursuit of best practice.
• Build a thorough understanding of all departments through internal auditing & be inquisitive to offer ideas to improve processes.
• Bring a pragmatic approach to the role, implement changes to drive up quality standards whilst understanding the business implications.
• Continually improving your understanding of lean manufacturing methods, and core tools (including VSM, Root Cause Analysis, 8D, Six Sigma, TOC.)
• Lead Bi-weekly quality meetings with operations team and report to senior management.
• Establish & report on key quality metrics including; internal reject rates, supplier quality performance, overall cost of quality, customer complaints & returns.
• Provide internal training to ensure compliance on quality standards.
• Line management of a Quality Inspector.

Health, Safety & Environmental

• Lead and maintain health & safety and environmental compliance in line with current legislation, while maintaining focus on operational quality improvement.
• Investigate accidents if required, identify causes, and implement corrective actions.
• Promote and drive a positive safety culture across the organisation through training, engagement, and leadership.
• Maintain accurate records for incidents, near misses, audits, and safety KPIs.
• Ensure correct use of PPE and other protective measures across all roles and locations.
• Manage emergency preparedness and response planning, including fire drills and first aid.
• Liaise with regulators, auditors, and external stakeholders as needed.
• Conduct Environmental Impact Assessments, lead improvement projects accordingly.
• Raise awareness of environmental responsibilities across the organisation through training and engagement campaigns.

Required Skills and Experience

• Proven experience in a QHSE role within [manufacturing/construction/engineering/ logistics or relevant sector].
• ISO 9001 Internal Auditor certification.
• Experience managing audits, non-conformances, and improvement programs.
• Excellent understanding of SHE legislation and regulatory requirements.
• Must have a clean drivers licence
• NEBOSH Certificate or Diploma is desired but not essential
• Experience with ATEX audits is desired but not essential
• Science / Engineering degree, HNC, HND or time served apprenticeship in an Engineering discipline is desired.
• Proactive, excellent communicator and driven person.

The Details

• Bonus: Profit Share (to be explained)
• Working: 5 days per week in the office

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  Industrial Machinery Manufacturing, Commercial and Service Industry Machinery Manufacturing, and Audio and Video Equipment Manufacturing

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