Quality Manager

TAY Recruitment Ltd; Birmingham; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a proactive Quality Manager to lead excellence in automotive and rail manufacturing. In this pivotal role, you will oversee the Quality Management System, ensuring compliance with ISO9001 and IATF16949 standards. Your expertise will drive continuous improvement, manage customer concerns, and implement effective corrective actions. If you are a results-driven leader with a passion for quality and collaboration, this opportunity offers you the chance to make a significant impact in a dynamic environment.

Qualifications

• Strong background in quality systems within manufacturing, automotive, or rail sectors.
• Proven track record of sustaining improvement initiatives.

Responsibilities

• Drive compliance and continual improvement across the Quality Management System.
• Lead responses to customer complaints and field failures with effective root cause analysis.

Skills

ISO9001

IATF16949

Root Cause Analysis

Problem Solving

Quality Tools (Poka-yoke, PPAP, FMEA)

Communication Skills

Leadership

Job description

Are you a proactive Quality professional with a passion for driving excellence across systems, products, and processes? We re looking for a Quality Manager to join our team and lead the charge in delivering world–class standards across our automotive and rail manufacturing operations.

About the Role
As Quality Manager, you will oversee and embed all elements of the Quality Management System (QMS), ensuring compliance with ISO9001, IATF16949, and rail industry standards. You ll play a key role in responding to customer concerns, analysing field failures, implementing corrective actions, and embedding continuous improvement across the organisation.

Key Responsibilities

• Drive compliance and continual improvement across the QMS
• Lead responses to customer complaints and field failures with effective containment and root cause analysis (RCA)
• Support and maintain PPAP documentation and customer–specific requirements
• Deliver internal process audits and staff training to embed quality culture
• Lead cross–functional initiatives to improve build quality and reduce supplier non–conformance
• Manage quality documentation and lessons learned integration into future projects
• Develop and report on key performance indicators (KPIs)
• Ensure safe, sustainable practices across quality–related activities

Who You Are
You are a results–driven leader with a strong background in quality systems, ideally within the manufacturing, automotive or rail sectors. You bring analytical expertise, hands–on problem–solving skills, and the ability to drive cross–functional collaboration. You are fluent in quality standards and have a proven track record of sustaining improvement initiatives.

Qualifications & Skills

• Experience with ISO9001, IATF16949, and rail quality standards
• Strong root cause analysis and problem–solving skills
• Proficient in quality tools and methodologies (e.g., Poka–yoke, PPAP, FMEA)
• Excellent communication, reporting, and training capabilities
• Leadership experience with a passion for coaching and continuous improvement

Apply now or reach out directly to Kevin Probert on (phone number removed) for more information.