Quality Lead — Coffee Roastery & Packaging

Grind; London Borough of Southwark; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Extra Holiday

NEST Pension

Financial support: interest-free loans

Referral Bonus

Discounts online

SpectrumLife EAP

Crew Card: 50% off food/drink

Friends & Family Discount

Meals on Duty

Social Events

Enhanced Maternity and Paternity

Job summary

Grind in London is seeking a Quality Manager to own quality across production at the Roastery in South Bermondsey. You’ll ensure roasting, testing and packing meet customer standards and BRC requirements, while spending time on the production floor to identify issues and drive improvements.

You’ll lead quality control across raw materials to finished goods and support co-manufacturing partners, with emphasis on Health & Safety and data-driven improvements in a hands-on role.

Qualifications

• A qualification in Food Science, Food Technology or related subject.
• HACCP training and food safety level 2 are required.
• Experience in QA/QC in a food manufacturing environment.
• Hands-on approach on the shop floor with teams.
• Ability to investigate, resolve issues and communicate findings.
• Attention to detail and methodical checks and reporting.
• Experience reviewing data, identifying trends and escalating concerns.
• Strong communication across Production, Technical and Operations.
• Ability to manage competing priorities with high standards.
• Proactive continuous improvement mindset.

Responsibilities

• Own quality control procedures and reporting across full production process.
• Oversee checks for weight, coding, seal integrity, sensory quality, labeling and specs.
• Collaborate with Production to resolve quality issues.
• Monitor product integrity; identify, segregate and escalate non-conformances.
• Investigate incidents, complaints, deviations and recurring issues.
• Support root-cause analysis and corrective actions with Technical and Partners.
• Coordinate quality checks at co-manufacturing sites and retained samples.
• Prepare regular quality reports and analyze quality data for trends.
• Monitor Health & Safety across the Roastery and escalate concerns.
• Provide training on new quality procedures and standards.

Skills

Quality assurance

Food safety

Root cause analysis

Data analysis

Communication

Education

Food Science degree

Job description

Grind in London is seeking a Quality Manager to own quality across production at the Roastery in South Bermondsey. You’ll ensure roasting, testing and packing meet customer standards and BRC requirements, while spending time on the production floor to identify issues and drive improvements.

You’ll lead quality control across raw materials to finished goods and support co-manufacturing partners, with emphasis on Health & Safety and data-driven improvements in a hands-on role.