Quality Improvement Technician – Manufacturing

Pertemps Specialist Talent Solutions; Tyseley; On-site; GBP 30,000 - 36,000; Full time

Job summary

Pertemps Specialist Talent Solutions is recruiting a Quality Technician (Engineering) for a manufacturing environment. The role focuses on supporting day-to-day quality issues and driving improvements across Quality, Production and Supplier Management.

You will investigate problems, work with suppliers and production teams, and implement corrective actions to enhance product quality and reliability. A practical, quality-focused mindset is essential.

Qualifications

• Minimum 5 years' experience within a production/manufacturing environment.
• Experience working directly with suppliers and supplier quality issues.
• Experience working with quality systems and processes.
• Strong problem-solving and root-cause analysis skills.
• Good computer skills, particularly Microsoft Excel.
• The ability to collect, interpret and use data to drive improvements.
• A proactive approach and the ability to work using your own initiative.
• Strong communication skills and the confidence to work with production teams, engineers and suppliers.
• A good team-player mentality.
• A flexible approach to supporting the wider business.
• A genuine interest in quality, continuous improvement and manufacturing excellence.

Responsibilities

• Take ownership of quality and process controls within the manufacturing environment.
• Support the identification, investigation and resolution of daily production quality issues.
• Manage supplier quality defect rejection reporting and support the resolution of non-conformances.
• Work directly with suppliers on the inspection and validation of components and parts.
• Ensure corrective actions are completed accurately and within agreed timescales.
• Identify and deliver quality improvement projects to improve operational performance.
• Collect, analyse and monitor quality data to identify trends, variation and opportunities for improvement.
• Support compliance with the company's Quality Management System.
• Support New Product Introduction (NPI) and the release of new projects, including quality inspection and part homologation.
• Review and improve process control activities to reduce variation and improve consistency.
• Create and maintain working instructions, quality documentation and key process information.
• Support product audits and wider internal and external quality activities.
• Provide technical and quality support to customers where required.
• Support the Product Evaluation Centre during holiday periods.
• Champion Lean Manufacturing and 5S principles throughout the business.
• Work closely with Production and Engineering teams to improve efficiency, productivity and reduce costs.
• Contribute to a culture of continuous improvement across the organisation.

Skills

Problem-solving

Root-cause analysis

Data analysis

Communication

Team player

Initiative

Quality focus

Lean/5S awareness

Manufacturing excellence

Data-driven improvements

Tools

Excel

Job description

Pertemps Specialist Talent Solutions is recruiting a Quality Technician (Engineering) for a manufacturing environment. The role focuses on supporting day-to-day quality issues and driving improvements across Quality, Production and Supplier Management.

You will investigate problems, work with suppliers and production teams, and implement corrective actions to enhance product quality and reliability. A practical, quality-focused mindset is essential.