Quality Improvement Lead

Borough Care Limited; Stockport; On-site; GBP 44,000 - 60,000; Full time

Job summary

Borough Care Limited in Stockport is seeking a Quality Improvement Lead to ensure services are audited for statutory and regulatory compliance. You will audit, advise on improvements, train and support managers, and uphold the internal audit framework to drive quality across homes in Stockport and Staffordshire.

The role requires a driving licence and willingness to travel to multiple Borough Care locations.

Qualifications

• Experience in the care sector and a passion for continuous improvement.
• Full driving licence required.
• Willingness to travel to Borough Care homes in Stockport and Staffordshire.

Responsibilities

• Provide auditing services and identify where quality and compliance fall short of standards.
• Advise how to achieve compliance and provide training, coaching and support to managers.
• Maintain the internal audit framework and recommend improvements.
• Support Area Managers to create improvement plans.
• Carry out complaint investigations and monitor complaints.
• Contribute expert input into policies and procedures.

Skills

Auditing

Regulatory knowledge

Training

Coaching

Policy input

Stakeholder management

Job description

• Location Unit 9 Acorn Business Park,Head Office, Stockport, SK4 1AS,United Kingdom
• Employee Type Permanent - Full Time
• Manage Others No

Contact information

• Contact Name Stacey Hodkinson
• Contact Phone [phone]
• Contact Email [e-mail]

Description

Qualit y Improvement Lead

Stockport and Staffordshire

Salary £52302

Choose to live life in Colour by working at Borough Care where we believe that everyone should be encouraged and supported to live their best possible life.

About us

We have 12 residential care homes across Stockport and Staffordshire and continue to grow. For almost 30 years we have worked with amazing people every day. From those who live at Borough Care homes and their families, to our care home staff and our head office team, we are all united in our aspiration to live life in colour. As a not-for-profit organisation, we reinvest any surplus money into the services we offer, to serve the best interests of our residents and their families.

About the role

As Quality Improvement Lead, you will ensure that services are audited to ensure statutory and regulatory compliance. You will be responsible for:

• Providing auditing services and identifying where quality and compliance is falling short of expected standards.
• Advising how compliance can be achieved and providing training, coaching and support to managers.
• Maintaining the internal audit framework and making recommendations for improvement.
• Supporting Area Managers to create improvement plans.
• Carrying out complaint investigations and assisting in the monitoring of complaints.
• Having expert input into policies and procedures.

About you

We are looking for someone with a strong track record within the care sector and experience in a similar role. You will be passionate about continuous improvement and delivering high-quality person-centred care. An in depth understanding of regulations and dementia care is essential. You must also hold a driving licence and be willing to travel to our homes in Stockport and Staffordshire.

Why not join an organisation that makes a difference and is committed to helping people live their best possible life.

We are committed to Equality, Diversity and Inclusion and welcome applications from individuals from diverse backgrounds. We are also a Disability Confident employer.