Quality Engineer - Drive Continuous Improvement

Kingdom Services Group Ltd; Havant; On-site; GBP 35,000 - 52,000; Full time

Job summary

Kingdom Services Group Ltd. is seeking a Quality Engineer to lead quality initiatives in a manufacturing environment.

You will manage customer and supplier quality issues, drive continuous improvements, and collaborate with production, engineering and suppliers to identify root causes and implement effective actions. The role requires experience in QA within manufacturing, strong problem-solving skills, and familiarity with quality tools and audits.

Qualifications

• Experience in a manufacturing QA environment.
• Strong root cause analysis and problem-solving skills.
• Experience handling customer complaints and non-conformance investigations.
• Knowledge of ISO 9001 and quality management systems.

Responsibilities

• Manage customer quality concerns, complaints, investigations and corrective actions.
• Lead structured problem-solving using 8D, 5 Why, DMAIC, Ishikawa and Pareto analysis.
• Support internal and external audits and maintain QMS requirements.
• Investigate non-conformances and implement corrective and preventive actions.
• Work with suppliers to improve quality performance and resolve supplier-related issues.
• Review quality data, identify trends and drive continuous improvement projects.
• Update quality documentation including Control Plans, PFMEAs, SOPs and inspection standards.
• Use measuring equipment and support measurement system improvements.

Skills

Root cause analysis

Quality improvement

Auditing

Communication

Education

HNC/HND in Engineering/Quality

Tools

8D

5 Why

PFMEA

APQP

PPAP

Job description

Kingdom Services Group Ltd. is seeking a Quality Engineer to lead quality initiatives in a manufacturing environment.

You will manage customer and supplier quality issues, drive continuous improvements, and collaborate with production, engineering and suppliers to identify root causes and implement effective actions. The role requires experience in QA within manufacturing, strong problem-solving skills, and familiarity with quality tools and audits.