Quality Engineer

Professional Technical Ltd; Tipton; On-site; GBP 38,000 - 43,000; Full time

Benefits offered by this job

Contributory pension

25 days holiday

Learning and development

Job summary

Professional Technical Ltd is seeking a Quality Engineer for an automotive coatings/manufacturing environment. You will own customer quality investigations, lead 8D reports, and drive corrective actions to improve process capability.

You will collaborate with Production, Technical and Quality teams, support PPAP/APQP, FMEA, Control Plan, and contribute to the ongoing effectiveness of the QMS. Salary £38k–£43k, 37.5-hour week, pension, 25 days holiday, development opportunities.

Qualifications

• Experience in automotive manufacturing and customer quality in IATF 16949 environments.
• Ability to produce customer 8D reports and lead root cause analysis.
• Strong written and verbal communication for customer-facing discussions.
• Desirable: knowledge of PPAP, APQP, FMEA, SPC and MSA.
• Experience supporting internal audits and continuous improvement.

Responsibilities

• Lead customer complaint investigations and produce robust customer-facing 8D reports.
• Conduct structured Root Cause Analysis using recognised methodologies and verify effective corrective actions.
• Support PPAP, APQP, FMEA and Control Plan activities to maintain automotive quality standards.
• Analyse production quality data to identify trends, risks and improvement opportunities.
• Work closely with Production and Technical teams to improve process capability and reduce recurring defects.
• Support customer visits, technical discussions, internal non-conformance investigations and audits.
• Contribute to continuous improvement projects and provide technical support to the Quality Manager when required.

Skills

Root Cause Analysis

8D Report Writing

Customer Quality

Communication

Automotive Manufacturing

Tools

PPAP

APQP

FMEA

SPC

MSA

Job description

This is a newly created Quality Engineer opportunity with an established global specialist coatings manufacturer. With over 80 years of technical expertise and manufacturing operations in multiple countries, the business is strengthening its quality function through newly created roles. The position offers a regular day-based 37.5-hour week, contributory pension scheme, 25 days holiday, learning and development and more. The position offers a regular day-based 37.5-hour week, with a salary circa to £38k to £43k Monday to Friday contributory pension scheme, 25 days holiday, learning and development and more.

As Quality Engineer, you will take ownership of customer quality investigations, lead structured problem solving and deliver robust corrective actions that improve process capability and prevent repeat issues. Working closely with Production, Technical and Quality teams, you will produce customer-facing 8D reports, support PPAP and APQP activities, and contribute to the ongoing effectiveness of the Quality Management System.

Responsibilities of the Quality Engineer:

• Lead customer complaint investigations and produce robust customer-facing 8D reports.
• Conduct structured Root Cause Analysis using recognised methodologies and verify effective corrective actions.
• Support PPAP, APQP, FMEA and Control Plan activities to maintain automotive quality standards.
• Analyse production quality data to identify trends, risks and improvement opportunities.
• Work closely with Production and Technical teams to improve process capability and reduce recurring defects.
• Support customer visits, technical discussions, internal non-conformance investigations and audits.
• Contribute to continuous improvement projects and provide technical support to the Quality Manager when required.

Requirements of the Quality Engineer:

• Essential: experience in automotive manufacturing, customer quality and an IATF 16949 environment.
• Essential: proven ability to produce customer 8D reports and lead effective Root Cause Analysis.
• Essential: strong written and verbal communication skills, with confidence supporting customer-facing discussions.
• Desirable: working knowledge of PPAP, APQP, FMEA, SPC and MSA.
• Desirable: experience supporting internal audits, non-conformance investigations and continuous improvement activity.

In return, you will receive a strong salary and benefits package with long-term development potential:

• Salary: £38k to £43k basic.
• Regular day-based role working 37.5 hours per week, Monday to Friday.
• Opportunity to build technical depth within a global automotive manufacturing environment.
• Contributory pension scheme and 25 days holiday.
• Learning and development support with scope to grow within a strengthened quality function.