Quality Engineer

Professional Technical Ltd; Bilston; On-site; GBP 38,000 - 43,000; Full time

Benefits offered by this job

Contributory pension

25 days holiday

Learning and development

Job summary

Professional Technical Ltd is recruiting a Quality Engineer for a day-based, 37.5-hour week in a global automotive coatings business. The role offers a salary of £38k–£43k, contributory pension and 25 days holiday, plus learning and development opportunities.

You will own customer quality investigations, lead structured problem solving and drive robust corrective actions to prevent recurrence. Collaboration with Production, Technical and Quality teams is essential.

Qualifications

• Essential: experience in automotive manufacturing and customer quality in an IATF 16949 environment.
• Essential: proven ability to produce customer 8D reports and lead Root Cause Analysis.
• Desirable: familiarity with PPAP, APQP, FMEA, SPC and MSA.

Responsibilities

• Lead customer quality investigations and produce customer-facing 8D reports.
• Perform structured Root Cause Analysis and verify effective corrective actions.
• Support PPAP, APQP, FMEA and Control Plan activities to maintain automotive quality standards.
• Analyse production quality data to identify trends and improvement opportunities.
• Collaborate with Production and Technical teams to reduce defects and improve process capability.
• Assist with customer visits, non-conformance investigations and audits.
• Support continuous improvement initiatives and assist the Quality Manager.

Skills

8D reports

Root Cause Analysis

PPAP

APQP

FMEA

Control Plan

SPC

MSA

Customer quality

IATF 16949

Job description

This is a newly created Quality Engineer opportunity with an established global specialist coatings manufacturer. With over 80 years of technical expertise and manufacturing operations in multiple countries, the business is strengthening its quality function through newly created roles. The position offers a regular day-based 37.5-hour week, contributory pension scheme, 25 days holiday, learning and development and more. The position offers a regular day-based 37.5-hour week, with a salary circa to £38k to £43k Monday to Friday contributory pension scheme, 25 days holiday, learning and development and more.

As Quality Engineer, you will take ownership of customer quality investigations, lead structured problem solving and deliver robust corrective actions that improve process capability and prevent repeat issues. Working closely with Production, Technical and Quality teams, you will produce customer-facing 8D reports, support PPAP and APQP activities, and contribute to the ongoing effectiveness of the Quality Management System.

Responsibilities of the Quality Engineer

• Lead customer complaint investigations and produce robust customer-facing 8D reports.
• Conduct structured Root Cause Analysis using recognised methodologies and verify effective corrective actions.
• Support PPAP, APQP, FMEA and Control Plan activities to maintain automotive quality standards.
• Analyse production quality data to identify trends, risks and improvement opportunities.
• Work closely with Production and Technical teams to improve process capability and reduce recurring defects.
• Support customer visits, technical discussions, internal non-conformance investigations and audits.
• Contribute to continuous improvement projects and provide technical support to the Quality Manager when required.

Requirements of the Quality Engineer

• Essential: experience in automotive manufacturing, customer quality and an IATF 16949 environment.
• Essential: proven ability to produce customer 8D reports and lead effective Root Cause Analysis.
• Essential: strong written and verbal communication skills, with confidence supporting customer-facing discussions.
• Desirable: working knowledge of PPAP, APQP, FMEA, SPC and MSA.
• Desirable: experience supporting internal audits, non-conformance investigations and continuous improvement activity.

In return, you will receive a strong salary and benefits package with long-term development potential:

• Salary: £38k to £43k basic.
• Regular day-based role working 37.5 hours per week, Monday to Friday.
• Opportunity to build technical depth within a global automotive manufacturing environment.
• Contributory pension scheme and 25 days holiday.
• Learning and development support with scope to grow within a strengthened quality function