Quality Documentation Specialist

IMI Process Automation; England; On-site; GBP 22,000 - 30,000; Full time

Job summary

IMI plc is seeking a Quality Administrator to ensure accurate customer documentation and sign-off in line with production and delivery needs. The role involves creating documentation packs, certificates of conformity, and coordinating with multiple departments to resolve order discrepancies.

The successful candidate will have proven administrative experience, excellent attention to detail, and strong English communication. This on-site role supports the company’s customer-focused QA processes.

Qualifications

• Experience of administrative work in an office environment.
• High level of attention to detail. Being able to track information across multiple documents and spot errors when they've occurred.
• Basic experience of document scanning, accurate verification and indexing.
• IT literate specifically in Word, Excel, Adobe Acrobat and Outlook to Intermediate Standard
• Good understanding of the need to accurately file and retrieve data in paper or electronic format.
• Totally customer focussed with the ability to ensure customer satisfaction at all times.
• Good oral and written communicator in English

Responsibilities

• Creating customer documentation packs in line with the required deliverables. Ensuring documentation is right first time.
• Supporting customer visits when documentation packs require 3rd party approval.
• Support customer visits when 3rd party witnessing of testing is required.
• Creating customer certificates of conformity, ensuring all customer sales order requirements have been met.
• Manage the appropriate electronic storage of customer documentation
• Liaising with multiple departments when errors are found in order to correct them efficiently and accurately
• Perform other such duties commensurate with the nature and level of the post as may be reasonably required.

Skills

Administrative work

Attention to detail

Document scanning

Word/Excel/Adobe/Outlook

Data filing/retrieval

Customer focus

English communication

Tools

Adobe Acrobat

Job description

IMI plc is seeking a Quality Administrator to ensure accurate customer documentation and sign-off in line with production and delivery needs. The role involves creating documentation packs, certificates of conformity, and coordinating with multiple departments to resolve order discrepancies.

The successful candidate will have proven administrative experience, excellent attention to detail, and strong English communication. This on-site role supports the company’s customer-focused QA processes.