Quality Administrator

IMI; Poole; On-site; GBP 24,000 - 32,000; Full time

Job summary

IMI plc is seeking a Quality Administrator to deliver precise customer documentation and sign-off in line with production and delivery requirements.

The role involves creating documentation packs, coordinating with 3rd parties, and producing certificates of conformity while ensuring accurate electronic storage and interdepartmental communication.

Qualifications

• Experience of administrative work in an office environment.
• High level of attention to detail and ability to track information across multiple documents.
• Basic experience of document scanning, verification and indexing.
• IT literacy in Word, Excel, Adobe Acrobat and Outlook to intermediate standard.
• Ability to file and retrieve data in paper or electronic format accurately.
• Customer-focused with a drive to ensure satisfaction.
• Strong English oral and written communication skills.
• Desirable: experience in a Quality Assurance role.

Responsibilities

• Create customer documentation packs and ensure they are accurate.
• Support customer visits when 3rd party approvals are required.
• Support witnessing of testing where applicable.
• Create certificates of conformity and verify order requirements.
• Manage electronic storage of customer documentation.
• Liaise with multiple departments to correct errors efficiently.

Skills

Administrative experience

Attention to detail

Document control

MS Word

Excel

Adobe Acrobat

Outlook

English fluency

Tools

MS Word

Excel

Adobe Acrobat

Outlook

Job description

IMI plc We are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands of today and prepare for the challenges of tomorrow. We embrace innovation and care about outcomes that are good for business, everyday life and making a better world – creating lasting impact for everyone.

We design, build and service highly engineered products in fluid and motion control applications. We focus on five market sectors: Industrial Automation, Process Automation, Climate Control, Life Science and Fluid Control, and Transport.

Role Overview

The Quality Administrator role is responsible for delivering customer documentation to the utmost accuracy. Ensuring that all requirements have been met and documentation is signed off in line with production/delivery requirements.

Key Responsibilities

• Creating customer documentation packs in line with the required deliverables. Ensuring documentation is right first time.
• Supporting customer visits when documentation packs require 3rd party approval.
• Support customer visits when 3rd party witnessing of testing is required.
• Creating customer certificates of conformity, ensuring all customer sales order requirements have been met.
• Manage the appropriate electronic storage of customer documentation
• Liaising with multiple departments when errors are found in order to correct them efficiently and accurately
• Perform other such duties commensurate with the nature and level of the post as may be reasonably required.

Critical Competencies for Success

• Experience of administrative work in an office environment.
• High level of attention to detail. Being able to track information across multiple documents and spot errors when they've occurred.
• Basic experience of document scanning, accurate verification and indexing.
• IT literate specifically in Word, Excel, Adobe Acrobat and Outlook to Intermediate Standard.
• Good understanding of the need to accurately file and retrieve data in paper or electronic format.
• Totally customer focussed with the ability to ensure customer satisfaction at all times.
• Good oral and written communicator in English.

Desirable Competencies for Success

• Experience of working in a ‘Quality Assurance’ related role.

IMI is an inclusive employer; diversity is very important to us, and we want to receive applications from people from all backgrounds.