Quality Control Technician

Graphic Packaging International; Gateshead; On-site; GBP 26,000 - 38,000; Full time

Job summary

Graphic Packaging International in Gateshead, United Kingdom, seeks a Quality Assurance specialist to support maintenance of ISO9001, PS9000 and BRCGS standards across both North East sites. You will assist with audits, perform internal audits, and ensure shop floor leadership in Quality & Hygiene.

Responsibilities include managing quality documentation, HACCP/TACCP/VACCP compliance, data reporting, and driving continuous improvement initiatives.

Qualifications

• Experience in manufacturing quality & hygiene management.
• Strong communication and influencing skills at all levels.
• Ability to work independently and manage department workload.
• Proficient in Microsoft Excel, Outlook and Word; familiarity with Avante training systems.

Responsibilities

• Support Quality Manager with ISO9001, PS9000 & BRCGS standards maintenance.
• Conduct internal audits and assist audits/visits by auditors and customers.
• Provide visible shop floor presence for Quality & Hygiene leadership.
• Maintain quality documentation for the QMS related to food safety compliance.
• Monitor GMP audit performance and drive improvements in quality characteristics.

Skills

Manufacturing experience

Quality & Hygiene management

Communication & influence

Initiative & workload management

Computer skills (Excel, Outlook, Word)

Tools

Avante

Job description

• Responsible for ensuring that both North East sites are maintained to the highest standards and in accordance with the ISO9001, PS9000 & BRCGS standards in terms of Quality and Hygiene.
• Food Safety Compliance, customer complaint and supplier questionnaire first contact specialist.

SPECIFIC RESPONSIBILITIES

• Support Quality Manager with respect to management of ISO9001. PS9000 & BRCGS Standard
• Support audits/visits by auditors and customers.
• To conduct internal audits
• Provide a visible shop floor presence for leadership for Quality & Hygiene.
• Control Quality documentation required for the QMS in relation to food safety compliance.
• HACCP and TACCP/VACCP compliance
• Collate, record and report Quality metrics on daily, weekly, monthly and annual basis.
• Present analysis of facts to establish the nature of problems and solutions/actions by appropriate components, follow up and report to QM
• Support Quality Team Lead in Customer Complaint reports.
• Support Quality Team Lead in Supplier Approval process.
• Instigate and participate in Customer complaints / failures investigation through root cause analysis then report findings.
• Ensure good working relationships with co-workers across all departments.
• Ensure all Quality Control equipment is maintained and calibrated.
• Support Administrate and direct everyday essential Quality assurance activities.
• Support review and recommend improvements to increase product uniformity, conformity and reliability to improve quality characteristics and reduce failures and complaints.
• Support analysis of all elements of quality costs such as basis for initiating positive actions and reductions in cost.
• Be actively involved in Continuous Improvement programmes.
• Be actively involved in HSE programmes.
• Promote Quality Culture.
• Monitor and maintain GMP audit performance.
• Perform any other duties as directed by the Quality Manager or other managers to fully carry out this role.
• Training to quality focus required subject across the sites.

PERFORMANCE INDICATORS

• Quality & Hygiene Audit Results.
• Increased Customer Satisfaction
• Internal KPI targets and Monthly European targets achieved.

SKILLS/QUALS

• Previous manufacturing experience
• Quality & Hygiene management experience
• Ability to communicate and influence at all levels within the business
• Ability to work on own initiative and manage departments work load
• Excellent computer skills including the use of Microsoft Excel, Outlook and Word; able to use Avante (training will be provided)