Quality Control Technician (Quality Systems)

Straight Forward Recruitment; Norwich; On-site; GBP 28,000 - 36,000; Full time

Job summary

Straight Forward Recruitment's client is seeking a Quality Control Technician – Quality Systems to join the growing quality team. Based between Attleborough and Honingham, you will help maintain the QMS, ensuring products meet quality, safety and regulatory standards, and support across the wider quality function.

The role requires attention to detail, experience with quality documentation, COAs, supplier documentation review, and involvement in internal audits and CAPA; collaboration with

Qualifications

• Experience in Quality Control/Quality Systems in regulated environments.
• Familiar with QMS, CAPA, non-conformance processes, and document control.
• Ability to review specifications and supplier documentation.

Responsibilities

• Maintain day-to-day administration of the quality systems.
• Review COAs and supplier documentation; manage goods-in records.
• Log customer complaints and administer non-conformances and CAPA.
• Prepare for internal and customer audits; support audits with data.
• Update product specifications and KPI data; support across sites.

Skills

Quality control

Documentation

CAPA

Internal audits

COA review

Cross-department work

Regulatory standards

Auditing support

Job description

Straight Forward Recruitment is recruiting for an exciting opportunity for a Quality Control Technician – Quality Systems to join our client’s growing quality team.

This is a fantastic opportunity for an organised and detail-focused quality professional looking to develop their career within the food manufacturing/food supplements sector.

Locations: Attleborough & Honingham – working between both sites

Hours: Monday to Friday, 9:00am – 5:00pm

Working Pattern: Full-time

Transport: Must have your own transport due to working across two sites

Reporting to the Quality Control & Compliance Manager, you will play an important role in maintaining the company’s Quality Management System (QMS), ensuring products meet the required quality, safety and regulatory standards.

Working alongside the Operations Quality Technician, you will take responsibility for the day-to-day administration of the quality systems and provide support across the wider quality function.

Key Responsibilities

• Supplier approval and supplier record management
• Reviewing COAs and other supplier documentation
• Goods-in documentation
• Customer complaint logging and administration
• Non-conformance and CAPA administration
• Document and SOP control
• Maintaining training and calibration records
• Product specification updates
• Internal audit preparation and follow-up
• KPI data collection and reporting
• Supporting BRC, GMP, ISO, customer and supplier audits
• Investigating quality issues and customer complaints
• Supporting troubleshooting of formulation and manufacturing process issues
• Identifying opportunities for improvements in quality and efficiency
• Supporting sustainability and environmental initiatives
• Working closely with production, compliance and other departments

About You

Ideally, you will have previous experience in a Quality Control, Quality Assurance or Quality Systems role, preferably within food manufacturing, food supplements, pharmaceuticals or another regulated environment.

You should have:

• Excellent attention to detail and strong organisational skills
• Experience with quality documentation and record keeping
• An understanding of QMS, CAPA and non-conformance processes
• Experience or knowledge of internal audits
• The ability to review specifications, COAs and supplier documentation
• Good communication and problem-solving skills
• A proactive approach to identifying and resolving quality issues
• The ability to work confidently across different departments and sites
• Knowledge of GMP, BRC, HACCP, ISO standards or food supplement regulations would be advantageous.

Interested?

If you are an experienced quality professional looking for a varied role with responsibility across quality systems, compliance, audits, suppliers and continuous improvement, we would love to hear from you.