Quality Control Inspector

Unipart Technologies Group; Newcastle upon Tyne; Hybrid; GBP 35,000 - 48,000; Full time

Job summary

Unipart Technologies Group is seeking a Quality Control Inspector to ensure products and services meet customer specifications, internal standards and legal requirements. You will review work instructions, conduct rigorous inspections, and drive NCR investigations and corrective actions across the production process.

Responsibilities include performing material and product inspections, coordinating audits with customers and suppliers, and maintaining the QMS and calibration systems while

Qualifications

• Experience in a manufacturing environment is essential.
• Proven experience dealing with external suppliers and customers.
• Familiarity with ISO 9001 and ASME standards.
• Proficient in reading and interpreting engineering drawings.

Responsibilities

• Conduct and record comprehensive inspections on incoming materials, in-process work, and final products.
• Perform internal QMS and product-specific audits, and coordinate inspections with customers and third parties.
• Stop any process or delivery if quality compliance is at risk, informing the relevant Manager(s).
• Raise, review, and manage NCRs, concession reports, and material certifications.
• Initiate investigations into warranty claims and quality problems, using RCA.
• Coordinate corrective actions to improve processes and reduce waste.
• Maintain the QMS and calibration system; coordinate external calibrations.

Skills

Engineering drawings

Manufacturing experience

MS Office

Communication skills

Root Cause Analysis

Education

CSWIP 3.1+

PCN MPI/DPI Level II

Engineering apprenticeship

Tools

Microsoft Office

Job description

Serck provides specialist design, manufacture, installation, service, and global export of heat transfer technology across a range of sectors and geographies. Operational capabilities include industrial and marine heat exchangers, climate control and heat recovery products and efficiency coatings, as well as specialist, heavy-duty, high-performance, and heritage automotive radiators. Trusted by a global roster of clients including F1 teams, national utilities, petrochemical producers, military, marine, and rail organisations.

Purpose:

The Quality Control Inspector is responsible for ensuring that all products and services meet customer specifications, internal standards, and legal requirements. This is achieved by reviewing and creating work instructions, conducting rigorous inspections throughout the production process, and driving the investigation and resolution of any quality issues. The role is crucial for maintaining the company's quality management and calibration systems, and for liaising with customers, suppliers, and external inspectors to uphold the highest standards.

About the Role:

• Conduct and record comprehensive inspections on incoming materials, in-process work, and final products.
• Perform internal QMS and product-specific audits, and coordinate inspections with customers and third parties.
• Stop any process or delivery if quality compliance is at risk, immediately informing the relevant Manager(s).
• Review and issue clear work instructions for contracts to meet customer and internal standards.
• Raise, review, and manage Non-Conformance Reports (NCRs), concession reports, and material certifications.
• Initiate and participate in investigations into warranty claims and quality problems, utilising Root Cause Analysis (RCA).
• Assess claims and coordinate corrective actions, driving continuous improvement to enhance processes and reduce waste.
• Maintain the company's Quality Management System (QMS) and observe its effectiveness.
• Manage the equipment calibration system, performing internal calibrations and coordinating external ones.
• Liaise with customer representatives and suppliers to ensure they understand and adhere to all quality requirements.
• Collate data dossiers and support the Quality Manager in compiling and publishing KPIs.
• Advise staff on health and safety hazards and stop any unsafe actions observed.
• As well as other reasonable requests that may be made by the Company or your Line Manager.
• All employees have a duty of care to follow / adhere to all Safety, Health & Environmental (SHE) procedures, processes, and challenge unsafe acts & behaviours.
• Extensive knowledge and understanding of reading and interpreting engineering drawings.
• Experience working within a manufacturing environment is essential.
• Proven experience dealing directly with external suppliers and customers.
• Familiarity with the requirements of Quality Standards such as ISO 9001 and industry standards like ASME.
• Proficient in the use of Microsoft Office (Word, Excel, PowerPoint).
• Enthusiastic, conscientious, results orientated, self-motivated with a 'can do' attitude.
• Developing strong working relationships with the team and customers
• Good communicator to all levels in and outside of the business
• Ability to work well under pressure in a demanding environment.
• Good planning and organisational skills

About You :

• Enthusiastic, conscientious, results orientated, self-motivated with a 'can do' attitude.
• Developing strong working relationships with the team and customers
• Good communicator at all levels in and outside of the business
• Ability to work well under pressure in a demanding environment.
• Good planning and organisational skills

Willingness to learn and apply the Unipart Way principles and tools, including OCCs

Experience:

• CSWIP 3. 1 or higher is preferable (CSWIP3.0 may be considered for the right candidate) .
• PCN level II for MPI and DPI, or an equivalent qualification.

An apprenticeship certificate in a relevant engineering discipline is preferred.

Registered Office: Unipart House, Garsington Road, Cowley, Oxford, OX4 2PG, United Kingdom | ICO Registration: Z7250768