Quality & Compliance Manager

EQUANS SERVICES LIMITED; Kirkcaldy; On-site; GBP 55,000 - 70,000; Full time

Benefits offered by this job

Life Cover

Employee discounts

Gym membership discounts

Cycle to work scheme

Holiday purchase scheme

CSR days

Learning opportunities

Referral rewards

Employee networks

Employee Assistance Programme

Job summary

EQUANS SERVICES LIMITED is seeking a Quality and Compliance Manager to join our team at Victoria Hospital, Kirkcaldy. This full-time role offers a 37.5-hour week, a competitive salary, and a comprehensive benefits package.

You will develop and maintain quality systems, lead audits and risk assessments, and ensure regulatory compliance within healthcare facilities. Strong contractual understanding and PVG clearance are required.

Qualifications

• Proven experience in quality, compliance, audit or governance within facilities management or a regulated environment.
• Strong understanding of complex contractual frameworks, preferably in PFI healthcare or NHS estates.
• Proficient knowledge of quality management systems, audit methodologies, document control and continuous improvement techniques.
• Familiarity with statutory compliance requirements relevant to FM services (health & safety, fire, water hygiene, electrical safety, etc.).
• Practical knowledge of ISO 9001 and awareness of ISO 14001 and ISO 45001 standards.
• Excellent communication skills, capable of producing clear, professional reports and liaising confidently with diverse stakeholders.
• Strong analytical skills with the ability to interpret performance data and audit outcomes to support operational decision‑making.
• Excellent planning, prioritisation and organisational skills, managing multiple deadlines effectively.
• Disclosure Scotland vetting under the PVG Scheme is mandatory.

Responsibilities

• Develop, implement, and continually improve quality management systems aligned with Equans standards and ISO frameworks.
• Lead risk-based audits, compliance inspections, statutory assessments, and certification processes.
• Manage non-conformance, corrective and preventive actions, and lessons learned to drive continuous improvement.
• Maintain compliance registers, audit schedules, risk logs, and document control systems to guarantee audit readiness and contractual compliance.
• Monitor and report on service quality, compliance, health & safety, environmental, and sustainability KPIs.
• Administer contractual Payment Mechanism processes, managing performance deductions and supporting evidence to safeguard contract performance.
• Promote compliance culture through training, briefings, and sharing best practices.
• Support Equans’ sustainability goals including carbon reduction, waste management and energy efficiency initiatives.
• Ensure adherence to healthcare premises guidance, technical standards, and local client requirements.
• Provide timely support to operational teams and stakeholders and participate in contract management meetings and on‑call rotations as required.

Skills

Quality management

Compliance

Audit

Governance

Facilities management

Regulated environment

Job description

Equans is looking for a Quality and Compliance Manager to join our team at the Victoria Hospital, Kirkcaldy. This is a full time permanent role working 37.5 hours per week. On offer is a competitive salary and excellent benefits package.

Working hours: 08:00 to 16:00 or 09:00 to 17:00.

Responsibilities

• Develop, implement, and continually improve quality management systems in line with Equans standards, healthcare contracts, and ISO management system frameworks.
• Lead and coordinate risk‑based audits, compliance inspections, statutory assessments, and certification processes, ensuring thorough preparation and effective issue resolution.
• Manage non‑conformance, corrective and preventive actions, and lessons learned to drive continuous improvement.
• Maintain compliance registers, audit schedules, risk logs, and document control systems to guarantee audit readiness and contractual compliance.
• Monitor and report on service quality, compliance, health & safety, environmental, and sustainability KPIs.
• Administer contractual Payment Mechanism processes, managing performance deductions and supporting evidence to safeguard contract performance.
• Promote compliance culture through training, briefings, and sharing best practices.
• Support Equans’ sustainability goals including carbon reduction, waste management, and energy efficiency initiatives.
• Ensure adherence to healthcare premises guidance, technical standards, and local client requirements.
• Provide timely support to operational teams and stakeholders and participate in contract management meetings and on‑call rotations as required.

Benefits

• 25 days annual leave (+ public holidays)
• Life Cover equivalent to 2 times annual salary
• Employee discount shopping schemes on major brands and retailers
• Gym membership discounts
• Cycle to work scheme
• Holiday purchase scheme
• 2 corporate social responsibility days per year
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalised support programmes
• Attractive Employee Referral Rewards Scheme
• Access to growing employee networks including AccessAbility, Encompass, RISE, Women Together, Working Parents and Young Professionals
• 24/7 Employee Assistance Programme and access to mental wellbeing app

Qualifications

• Proven experience in quality, compliance, audit or governance within facilities management or a regulated environment.
• Strong understanding of complex contractual frameworks, preferably in PFI healthcare or NHS estates.
• Proficient knowledge of quality management systems, audit methodologies, document control and continuous improvement techniques.
• Familiarity with statutory compliance requirements relevant to FM services (health & safety, fire, water hygiene, electrical safety, etc.).
• Practical knowledge of ISO 9001 and awareness of ISO 14001 and ISO 45001 standards.
• Excellent communication skills, capable of producing clear, professional reports and liaising confidently with diverse stakeholders.
• Strong analytical skills with the ability to interpret performance data and audit outcomes to support operational decision‑making.
• Excellent planning, prioritisation and organisational skills, managing multiple deadlines effectively.
• Disclosure Scotland vetting under the PVG Scheme is mandatory.

Eligibility and Equality

As part of our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.

For this role, you must have evidence of the right to work in the UK.

Employment Details

Full‑time permanent position, 37.5 hours per week, competitive salary.