Quality Compliance Administrator

The Best Connection; Sutton Coldfield; On-site; GBP 20,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Online payslips

Pension contribution

Ongoing temporary assignment

28 days paid annual leave

Job summary

The Best Connection is recruiting a Quality Control Supervisor in Sutton Coldfield. This temporary-to-permanent role focuses on maintaining QA/QC systems, SOPs, and GMP compliance.

You will manage document control, BPRs, audits, and customer quality-related queries while supporting the day-to-day operations of a family-run business. Ideal candidates will have QA/QC experience in regulated environments, strong attention to detail, and solid MS Office skills.

Qualifications

• Prior QA/QC experience in a regulated environment.
• Strong attention to detail and organisational skills.
• Experience with SOPs, document control and audits.
• Understanding of GMP requirements.
• Good written and verbal communication skills.
• Ability to investigate and resolve quality issues.
• Proficiency with MS Office.
• Ability to work independently and in a team.

Responsibilities

• Assist in maintaining quality systems, procedures and standards.
• Manage SOPs and document control, including archiving.
• Maintain Batch Processing Records (BPRs).
• Ensure GMP compliance and quality across products.
• Support internal and external audits as required.
• Handle stock procedures and QA-related queries from customers.

Skills

Quality systems

Documentation

Audits

Excel

Tools

Microsoft Excel

Job description

Quality Control Supervisor

Location: Sutton Coldfield
Pay: £14.36 - £16.92 per hour, depending on experience
Hours: Monday - Thursday, 08:00 - 17:00 | Friday, 08:00 - 16:00
Contract: Temporary to Permanent for the right candidate

The Best Connection are currently recruiting on behalf of our client, a successful family-run business based in the Sutton Coldfield area, who are looking for an experienced Quality Control Supervisor to join their team.

This is an excellent opportunity for someone with a strong background in Quality Assurance (QA), Quality Control (QC), compliance and document control who is looking for a long-term position with the potential to become permanent.

The Role

You will be responsible for supporting and maintaining the company's quality systems, procedures and standards, working closely with colleagues across the business.

Key Responsibilities

• Preparing, reviewing and maintaining Standard Operating Procedures (SOPs).
• Managing all aspects of document quality control, including document issue, tracking, review and final archiving.
• Maintaining and managing Batch Processing Records (BPRs).
• Working closely with staff to ensure quality standards are consistently met in accordance with BPRs for both medicinal and non-medicinal products.
• Monitoring performance, gathering relevant data and producing reports as required.
• Conducting internal and third-party audits where required.
• Reviewing and maintaining Health & Safety procedures, including Fire Safety requirements.
• Ensuring compliance with Good Manufacturing Practice (GMP).
• Managing designated stock procedures, including quarantine, release, batch rotation, labelling, shrink wrapping, storage and movement of stock.
• Dealing professionally with customer and public complaints and queries via telephone, letter and email.
• Providing appropriate advice and assistance when dealing with customer quality-related queries.
• Undertaking Pharmacovigilance responsibilities as Deputy QPPV.
• Supporting the smooth day-to-day running of the business and carrying out other duties appropriate to the role.
• Maintaining accurate records and documentation using Microsoft Excel and associated software.

About You

The ideal candidate will have experience within a quality, compliance, pharmaceutical, manufacturing or regulated environment and be confident working with quality systems and documentation.

You should have:

• Previous experience in a Quality Assurance / Quality Control role.
• Strong attention to detail and excellent organisational skills.
• Experience with SOPs, document control and audit processes.
• An understanding of GMP and quality procedures.
• Good written and verbal communication skills.
• The ability to investigate and resolve quality-related issues.
• Good knowledge of Microsoft Excel and Microsoft Office.
• The ability to work independently while also working effectively as part of a wider team.
• A professional and methodical approach to maintaining accurate records and documentation.

Experience within a pharmaceutical or regulated manufacturing environment would be advantageous.

Working Hours & Pay

• Monday - Thursday: 08:00 - 17:00
• Friday: 08:00 - 16:00
• £14.36 - £16.92 per hour, depending on experience
• Temporary to permanent opportunity for the right candidate

Benefits of Working with The Best Connection

• Weekly pay every Friday
• Online payslips
• Pension contribution
• Ongoing temporary assignment
• 28 days paid annual leave (pro-rata for PAYE, inclusive of statutory holidays)

The Best Connection is acting as an Employment Business in relation to this vacancy.