Quality Assurance Technician — Root Cause & CAPA

Redline Group Ltd; Gloucester; On-site; GBP 27,000 - 36,000; Full time

Job summary

Redline Group Ltd in Gloucester is seeking a Quality Technician to join our manufacturing operation. You will manage NCRs, investigate non-conformances and drive corrective actions to maintain product quality and compliance.

In collaboration with Production, Engineering and Purchasing, you will conduct internal audits, support CAPA processes and promote continuous improvement across the site. The role requires attention to detail, a methodical approach, and strong documentation skills.

Qualifications

• Experience in quality-focused role within manufacturing/engineering environment.
• Solid understanding of QC and QA processes.
• Experience managing NCRs and corrective actions.
• Experience conducting internal quality audits.
• Strong analytical and problem-solving skills with root-cause analysis.
• Excellent attention to detail and methodical approach.
• Strong communication across departments.
• Ability to manage competing priorities and work independently.

Responsibilities

• Raise, manage and close NCRs with documentation and timely resolution.
• Investigate non-conformances and identify root causes with relevant departments.
• Monitor corrective and preventive actions and ensure timely completion.
• Manage internal departmental complaints and support resolution.
• Conduct internal quality audits against procedures and QMS requirements.
• Document audit findings and track corrective actions.
• Carry out inspections and quality checks to support manufacturing operations.
• Escalate significant quality concerns to the Quality Manager.
• Support root cause analysis, problem-solving and continuous improvement initiatives.
• Maintain quality records and documentation.
• Collaborate with cross-functional teams to resolve quality issues and improve processes.
• Support day-to-day QA and QC activities on site.

Skills

Quality control

Quality assurance

Root cause analysis

CAPA processes

Analytical thinking

Cross-functional teamwork

Tools

ERP systems

Microsoft Office

Job description

Redline Group Ltd in Gloucester is seeking a Quality Technician to join our manufacturing operation. You will manage NCRs, investigate non-conformances and drive corrective actions to maintain product quality and compliance.

In collaboration with Production, Engineering and Purchasing, you will conduct internal audits, support CAPA processes and promote continuous improvement across the site. The role requires attention to detail, a methodical approach, and strong documentation skills.