Quality Assurance Technician

ProAmpac; Elsham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading global flexible packaging company is seeking a QA Technician to support quality and hygiene management. This full-time role involves internal audits, customer complaints handling, and ensuring product safety and quality management. Ideal candidates will have experience with ISO9001, HACCP, and strong interpersonal skills. Join a dynamic team and contribute to maintaining high standards in a growing industry.

Qualifications

• Experience with ISO9001 and BRCGS Packaging Materials Global Standard preferred.
• Proficient in Microsoft Office.
• Ability to work independently and as part of a team.

Responsibilities

• Conduct internal audits on Quality, Health & Safety and environmental systems.
• Log and investigate customer complaints.
• Assist with onboarding through food safety inductions.

Skills

Attention to detail

Good communication

Interpersonal skills

Independent work

Teamwork

Education

Experience with ISO9001

Experience with HACCP

Proficient in Microsoft Office

Job description

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ProAmpac provided pay range

This range is provided by ProAmpac. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from ProAmpac

ProAmpac is a leading global flexible packaging company with a comprehensive product offering. We provide creative packaging solutions, industry-leading customer service and award-winning innovation to a diverse global marketplace. We continue to grow and would love for you to join our team!

The QA Technician will work as support to the Quality and Hygiene management team, supporting the overall department functions with internal audits, third-party audit support, and compliance management.

Key tasks include handling customer complaints, returns, and enquiries, locating retained samples for investigation and re-testing, working with all departments to assist in the maintenance of the product safety and quality management system, and assisting with documentation and monthly stock takes.

Essential Duties and Tasks

• Internal auditing on Quality, Health & Safety and environmental systems.
• Involvement in 3rd party audits.
• Logging and investigation of customer complaints and arranging collections where required.
• Dealing with customer returns in a timely manner to enable complaints to be closed in a timely manner and ensuring any non-conforming product is controlled according to the requirements of the standards.
• Assisting with onboarding of employees through food safety inductions and other relevant site based inductions as and when required
• Dealing with customer questionnaires and enquiries.
• Collation of required paperwork and information to comply with the systems.
• Aid in monthly stock takes on 1st of every month

Qualifications & Experience

· Preferable experience with ISO9001 and BRCGS Packaging Materials Global Standard

· Preferable experience with internal auditing and HACCP

· Proficient in Microsoft Office

· Ability to work independently and as part of a team

· Attention to detail

· Good communication and interpersonal skills

· A self starter, with the ability to work both independently and as part of a team

Full Time, Permanent Role. Working Monday to Friday as core working hours.

ProAmpac is an Equal Opportunity Employer!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Packaging and Containers Manufacturing

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