Quality Assurance Specialist — Documentation & Compliance

Amey; United Kingdom; À distance; GBP 26 000 - 38 000; Plein temps

Avantages offerts par ce poste

Personal development

Pension scheme

Annual leave 24 days

Employee discounts

Family-friendly policies

Social Impact Days

Résumé du poste

Amey is hiring a Quality Assurance Officer to support Area 12, focusing on documentation, audits, data reporting, and continuous improvement. The role involves maintaining CMS records, supporting internal and external audits, and coordinating training activities to ensure compliance across the contract.

The successful candidate will work with the Quality Assurance team in a primarily office-based setting, with occasional visits to depots for audits and meetings.

Qualifications

• Experience in quality assurance, administrative, or similar support role.
• Experience in a service provider, infrastructure, engineering, manufacturing, or operational environment is advantageous.
• Strong organisational and time management skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).
• Strong attention to detail and problem-solving abilities.
• Ability to manage multiple priorities and work effectively within a team.

Responsabilités

• Documentation Management: maintain and update quality documentation within CMS; manage policies, procedures, safe systems of work, risk assessments, and quality records; ensure accuracy and compliance.
• Audit Support: assist with planning and delivery of internal quality audits; prepare for external audits and reviews; maintain audit records and track actions.
• Data Analysis and Reporting: collect, analyse, monitor quality-related data; identify trends and opportunities for improvement; prepare management information as required.
• Training Coordination: support organisation and coordination of training activities; maintain training records per Area 12 Training Matrix; liaise with stakeholders for training compliance.
• Non-Conformance Management: assist with root cause investigations; support corrective actions and compliance tracking; manage non-conformance closure with client; contribute to continuous improvement.

Connaissances

Quality assurance experience

Organisational skills

MS Office proficiency

Communication

Attention to detail

Teamwork

Description du poste

Amey is hiring a Quality Assurance Officer to support Area 12, focusing on documentation, audits, data reporting, and continuous improvement. The role involves maintaining CMS records, supporting internal and external audits, and coordinating training activities to ensure compliance across the contract.

The successful candidate will work with the Quality Assurance team in a primarily office-based setting, with occasional visits to depots for audits and meetings.