Quality Assurance Analyst – Docs, Audits & Improvement

Amey; Hull and East Yorkshire; On-site; GBP 28,000 - 34,000; Full time

Job summary

Amey in Hull is seeking a Quality Assurance Officer to support the Area 12 contract, ensuring high-quality services and compliance.

You will maintain QA documentation, support audits, analyze data, coordinate training, and assist root cause investigations, contributing to continuous improvement and service excellence. Working with the QA team, you’ll update policies, procedures, risk assessments, and quality records within the CMS, helping drive safety and reliability.

Qualifications

• Experience in quality management systems and auditing.
• Ability to maintain and update QA documentation.
• Familiarity with risk assessments and quality records.

Responsibilities

• Maintain and update quality documentation within the Area 12 CMS.
• Assist planning and delivery of internal quality audits and support external audits.
• Collect, analyse and monitor quality-related data to identify trends and risks.
• Coordinate training activities and ensure training records align with the Area 12 Training Matrix.
• Assist with root cause investigations and non-conformance management.

Skills

Quality assurance

Documentation

Audit support

Data analysis

Training coordination

Non-conformance

Tools

CMS

Job description

Amey in Hull is seeking a Quality Assurance Officer to support the Area 12 contract, ensuring high-quality services and compliance.

You will maintain QA documentation, support audits, analyze data, coordinate training, and assist root cause investigations, contributing to continuous improvement and service excellence. Working with the QA team, you’ll update policies, procedures, risk assessments, and quality records within the CMS, helping drive safety and reliability.