Quality Assurance Manager: Food Safety & Improvement

Natures Way Foods Ltd.; Chichester; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Base salary up to £42,000

Pension matched up to 5%

Health cash plan

Flexible benefits incl. gym discounts,

Life assurance & online GP

Job summary

Nature's Way Foods is seeking a Quality Assurance Manager to lead our QA team in a fast-paced FMCG manufacturing environment in Chichester. You will drive food safety, quality systems and audits, ensuring adherence to COPs and customer expectations.

You will develop monitoring systems, reduce customer complaints, investigate non-conformances and lead continuous improvement initiatives across the site. An embedded commitment to quality is essential.

Qualifications

• Experience in FMCG or food manufacturing.
• Strong knowledge of food safety, quality systems and audit requirements.
• Experience investigating non-conformances, complaints and implementing corrective actions.
• Confident analysing data, reporting on KPIs and driving continuous improvement.
• Excellent organisational, communication and problem-solving skills.

Responsibilities

• Manage internal and external audit programmes ensuring ongoing compliance.
• Ensure food safety, quality standards and COPs are implemented across the factory.
• Investigate non-conformances and deviations, conducting root cause analysis and CAPAs.
• Lead traceability and product withdrawal exercises including investigations and reporting.
• Develop, monitor and report on KPIs and technical performance metrics.
• Coordinate for customer audits and timely closure of actions.
• Oversee quality assurance systems and internal audit programmes.
• Validate and verify new and existing processes for compliance and continuous improvement.

Skills

FMCG experience

Food safety

Quality systems

Audits

Data analysis

KPIs

Communication

Job description

Nature's Way Foods is seeking a Quality Assurance Manager to lead our QA team in a fast-paced FMCG manufacturing environment in Chichester. You will drive food safety, quality systems and audits, ensuring adherence to COPs and customer expectations.

You will develop monitoring systems, reduce customer complaints, investigate non-conformances and lead continuous improvement initiatives across the site. An embedded commitment to quality is essential.