Quality Assurance Manager

Transformation Unit; Reading; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Annual leave

NHS pension

Training & development

Job summary

Royal Berkshire NHS Foundation Trust is seeking a strategic QA Manager to lead the QA/testing function across digital services. You will oversee automation initiatives, ensure high-quality testing standards, and align with clinical and corporate systems goals.

Leading a skilled team, you will drive test strategies, readiness reporting, and continuous improvement while partnering with key stakeholders to deliver reliable, safe patient-centred digital solutions.

Qualifications

• Proven experience leading QA/testing teams in large digital programmes.
• Experience delivering testing for Oracle Health EPR and clinical/corporate applications.

Responsibilities

• Define testing methodologies including automated, manual, regression, performance and security testing.
• Oversee QA team capacity planning and performance management.
• Develop risk mitigation strategies with senior leadership to ensure issues are understood and managed.

Skills

QA leadership

Testing strategy

Automation testing

Oracle Health EPR

UAT

Data quality

Stakeholder management

Education

ITIL Intermediate / PRINCE2 / PMI certification

Tools

Test automation tools

Load testing tools

DQ indicators tools

Job description

At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is “Working together to provide outstanding care for our community.”

Royal Berkshire Hospital are pleased to announce that following our CQC inspection we have been rated ‘Good’ with inspectors reporting that we have made significant improvements. The Trust’s overall rating has also improved to ‘good’.

We areCompassionate in our thoughts, words and actions

We areAspirational and have a true desire to be dynamic and to innovate

We areResourceful and responsible in the way we work and live

We areExcellent in our development, fairness and sharing best practice

At the Royal Berkshire NHS Foundation Trust, we value candidates who bring their unique personalities, skills, and experiences to the Trust. When completing your application, we encourage you to highlight your individual achievements and strengths, showing us how they align with the requirements outlined in the job description and person specification. While we recognise that some applicants may use AI tools during the process, please be mindful that AI-generated responses can often lack the personal detail and relevance needed to demonstrate your suitability for the role. AI generated content is discouraged by the Trust and may diminish the candidates chances of success.

Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people so why don’t you come and join us. We offer a range of learning and development for all employees may you be clinical or non-clinical.

Please note: all vacancies automatically close when 50 applications have been received.

Job overview

The QA Manager is a key member of the Digital Data & Technology (DDaT) team, adding value for our patients through improving and developing digital services across the Trust and wider health and care system. The role ensures that all new or updated systems are tested to agreed standards and are accepted before implementation in the live environment. The role is responsible for ensuring product and quality control is up to standard and will be responsible for the day-to‑day management of QA/Testing team. They will lead and coordinate the testing of applications and integration testing on clinical and corporate applications; managing the testing team and producing and monitoring key performance indicators, with relevant reporting to improve and embed the system quality.

The role has a strong client focus, manages complex and sensitive
information, liaises and communicates with clinical and non‑clinical staff to ensure quality standards are met for any changes deployed. They will
advocate for QA best practices and lead initiatives such as automation.
Use highly developed project and programme planning skills and budgeting experience to ensure that digital QA delivers within the overall Trust’s vision.

Main duties of the job

• Define the appropriate testing methodologies and tools, including automated, manual, regression, performance, and security testing, to meet project and programme requirements.
• Oversee resource allocation, capacity planning, and performance management within the QA team.
• Develop risk mitigation strategies and coordinate with other senior leadership to ensure that potential impacts are well understood and managed.

Manage and lead the Quality Assurance team to ensure that all products, services, and systems meet or exceed customer expectations and industry standards.

• To develop and implement the Trust’s Data Quality and Assurance Strategy and the Data Assurance Programme in accordance with both national initiatives and local requirements to improve data quality.
• To develop, agree and monitor Data quality indicators and Data quality issues in support of the DQ and assurance strategy.
• To assess, prioritise and formulate solutions to DQ issues and negotiate realistic and effective implementation of those actions.
• To act as the Trust expert in data quality by applying in depth knowledge of internal and external data requirements, data flows and impact.
• To ensure the establishment and effective functioning of DQ groups and committees as set out in the DQ strategy.
• To establish effective DQ groups and committees as set out in the DQ strategy including engaging Executive Directors and other senior staff.

Working for our organisation

Diversity makes us interesting… Inclusion is what will make us outstanding.

Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.

We support flexible working wherever possible, with requests considered on an individual basis taking into account service requirements, operational needs and the requirements of the role.

Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.

If you need additional help with your application please get in touch by calling the recruitment team on 0118 322 6997 or 0118 322 5342.

Detailed job description and main responsibilities

• Understanding of defect & testing tools.
• A specialist’s knowledge in testing software systems and processes.
• Managing and executing non-functional tests such as load testing.
• Good test automation scripting skills.
• Commitment and willingness to undertake on‑going training and development.

Please see the attached job description for full JD and responsibilities.

Person specification

Leadership of the Trust-wide QA function, including quality governance and delivery assurance

• Proven experience leading and developing QA/testing teams delivering large-scale programmes in complex digital environments, with accountability for QA governance, service delivery, performance, and risk and issue management.
• Demonstrable ability to influence senior clinical, operational, and digital stakeholders, resolve competing priorities and conflicts, and secure commitment to change.
• Experience leading continuous improvement of QA processes, tools, and team capability, and developing and monitoring data quality indicators to identify, prioritise, and resolve data quality issues. NHS-relevant leadership or management qualification.

1. Lead the Trust-wide testing strategy for Oracle Health EPR and clinical applications.

• Proven experience leading testing within large-scale transformation programmes. Strong knowledge of EPR testing methodologies, including UAT, integrations, data migration, security, controls, and go-live readiness.
• Experience delivering testing for Oracle Health EPR and Clinical & corporate applications implementations.

1. Experience developing test strategies, plans, defect processes and readiness reports.

• Coordinate test planning, environments, data, resources, and execution activities across multiple workstreams. Drive defect management, triage, resolution, and reporting to ensure issues are effectively addressed.
• Advanced Test Manager certification or extensive test automation experience

1. Deep understanding of critical data flows and business processes within the healthcare domain.

• Strong background delivering testing within healthcare infrastructure, managed services, or transformation environment.
• ITIL Intermediate, PRINCE2 or PMI certification.

We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship.You can review the list of eligible role and requirements on the government website.

• Flexible working opportunities and a strong emphasis on your work, life balance
• Annual leave – 27 days for new starters, plus bank holidays. Increasing to 29 days after 5 years and 33 days after 10 years NHS service. Pro rata for part time staff
• Employee Assistance Programme
• Money Advice Service
• Generous maternity, paternity and adoption leave for eligible staff
• On‑site nursery (based at RBH)
• Full educational library services
• Cycle to work scheme, lockable storage for cycles
• Bus to work scheme
• Excellent rail and bus links
• A huge range of Health Service Discounts at hundreds of big brands from holidays to gadgets and restaurants to retail.

After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system (TRAC). All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, that as an employer, we will not be able to respond to any e‑mails sent to us via the NHS Jobs website.

By applying for this post you are agreeing to Royal Berkshire NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.

Appointment to any position is conditional on the satisfactory completion of the core NHS Employment Checks Standards. Information disclosed in your application will be checked and any offer of appointment may be withdrawn if you knowingly withhold information or provide false or misleading information. All new appointments to the Trust, with the exception of executive positions, are subject to a 6 month probationary period.

The Trust may close any vacancy prior to the advertised closing date due to the high level of responses we receive for some of our vacancies.

Royal Berkshire NHS Foundation Trust is committed to improving the health of its staff, patients and the wider community by providing a smoke free environment. A smoke free policy is