Quality Assurance Manager

Thales Group; Crawley; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Thales Group is seeking a Quality Assurance Manager to join their team in Cheadle. This role involves planning audits, improving quality processes, and acting as the voice of the customer. Ideal candidates will possess strong organizational and communication skills, and must be eligible for SC Clearance.

Benefits

CQI membership paid

Support for formal certified training

Flexible working hours

Qualifications

• Excellent organization, time and project management skills.
• Ability to resolve complex issues and analyze process improvements.
• Relevant experience in Quality, ideally in manufacturing or engineering.

Responsibilities

• Planning and performing project audits and surveillance activities.
• Acting as the customer’s representative inside the project team.
• Managing reports to improve quality and meet project timelines.

Skills

Organization

Communication

Problem-solving

Critical thinking

Job description

Location: Crawley, United Kingdom

Thales people provide armed forces customers with operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defence mission systems solutions at land, sea, and air. Our platforms extend across the battlespace including Above and Sonar, Electronic Combat, and Intelligence, Surveillance and Reconnaissance systems.

Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space.

Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.

Quality Assurance Manager

Are you an inquisitive and impactful individual looking for an exciting, dynamic and interesting new role in Quality Assurance? Where no two days are ever the same? And where you can use your judgement and risk based thinking to support the programmes at Thales through many different decisions during the project lifecycle?

If so, we’d love to hear from you as we’re currently looking for Quality Assurance Managers to join our team in Cheadle.

What the role has to offer:

• Customer focussed/facing with plenty of variety, interacting with all areas of the business
• Exciting challenge acting as the voice of the customer
• Hybrid working (3 days on site per week)
• We’ll also pay for your CQI membership and support formal certified training where appropriate e.g. lead auditor training

What’s does your day look like?

Reporting to the Quality Manager, you can expect to be involved in:

• Planning and performing project audits and surveillance activities in accordance with the Project Quality Plans and audit strategy
• Acting as the customer’s representative inside the project or bid team and looking to maximize customer satisfaction and support any actions
• Managing and analysing reports to continually improve quality within the project, and ensure the quality performance is managed and reported to meet project time-scales
• Encouraging and developing best practice, promoting a quality culture and environment of continuous improvement

About you

Ideally you’ll:

• Possess excellent organisation, time and project management skills to deliver on time against competing priorities
• Be an excellent communicator and collaborator in order to build relationships with key stakeholders
• Be a problem-solver with the ability to resolve complex issues in varied contexts
• Possess the ability to analyse, design and implement processes improvements
• Be a critical thinker with sound judgement skills and have the ability to identify potential risks and propose mitigating strategies
• Have relevant experience working within Quality, ideally in a manufacturing or engineering environment (desirable not essential)
• Have knowledge of Quality working practices and standards (desirable not essential)

This role will require SC Clearance

It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant will undergo, achieve, and maintain SC Clearance. Please visit the UKSV website for further guidance. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years’ residence in the UK over the last 5 years may be accepted, with additional overseas checks. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the National Security Vetting (NSV) Agency - United Kingdom Security Vetting - GOV.UK (www.gov.uk)

In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.

Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles.

Great journeys start here, apply now!