Quality Assurance Lead - Elder Care Homes

Gold Care Homes; West Midlands; On-site; GBP 54,000 - 66,000; Full time

Benefits offered by this job

Blue Light Card

Professional Development

Refer a Friend

Employee of the Month

Long term service awards

Job summary

Gold Care Homes is seeking a Quality Assurance professional to lead the QA service across registered services in Hertfordshire, the Midlands or Oxfordshire. You will develop guidelines, manage annual QA plans linked to CQC models and support external inspections.

You will prepare reports for senior management, design improvement plans, ensure staff are trained and registered, and drive continuous quality across all homes with robust risk management.

Qualifications

• Strong knowledge of Health & Social Care Act and regulations.
• Experience with QA/self-evaluation and improvement planning.
• Excellent communication and interpersonal skills.
• Excellent understanding of the CQC framework.

Responsibilities

• Lead preparation of QA guidelines, Self-Assessment, and QA materials.
• Oversee external scrutiny prep and follow-up from inspections (CQC, Health Watch, Social Services).
• Develop and improve systematic QA approaches across services.
• Prepare reports for Regulation and Care Governance Senior Manager and regional managers.

Skills

Quality assurance

Staff training

Stakeholder communication

Analytical skills

Leadership

Project management

Education

NVQ5 in Health and Social Care or Management qualification

Registered General Nurse (Desirable)

Job description

Gold Care Homes is seeking a Quality Assurance professional to lead the QA service across registered services in Hertfordshire, the Midlands or Oxfordshire. You will develop guidelines, manage annual QA plans linked to CQC models and support external inspections.

You will prepare reports for senior management, design improvement plans, ensure staff are trained and registered, and drive continuous quality across all homes with robust risk management.