Quality Assurance & Document Control Specialist

Armstrong Fluid Technology; Droitwich Spa; On-site; GBP 26,000 - 36,000; Full time

Job summary

Armstrong Fluid Technology is seeking a Quality Assurance Administrator / Document Controller to join our global quality team. You will maintain quality documentation, control revisions and support QMS improvements across plant room assembly and project delivery.

You’ll administer digital systems (JIRA and Field Eagle), track non-conformances, assist audits, and help produce quality reports that drive continuous improvement within a manufacturing environment.

Qualifications

• Minimum of five GCSEs (A*-C/9-4) including English and Maths.
• Three A-Levels (grade C or above) or equivalent qualifications.
• Experience in quality administration, document control or a similar role, ideally within manufacturing/engineering.
• Understanding of QMS principles and ISO 9001 requirements.
• Proficiency in Microsoft Office and familiarity with digital workflow or document management systems.

Responsibilities

• Maintain quality and production documentation, including technical drawings, work instructions, procedures and inspection records.
• Control document approval, revision, distribution and archiving, ensuring current versions are available and obsolete documents are withdrawn.
• Maintain accurate, traceable quality records and support the development and standardisation of QMS documentation.
• Maintain and improve the QMS, identifying gaps and opportunities to strengthen processes as the business grows.
• Support compliance with ISO 9001, customer requirements and internal quality standards, where applicable.
• Assist with internal and external audits, quality reviews and the closure of audit findings.
• Record and monitor non-conformances and corrective actions, following issues through to resolution.
• Maintain inspection, testing, calibration and supplier quality records, including certificates and traceability documentation where required.
• Administer digital quality and workflow systems, such as JIRA, Field Eagle or equivalent platforms.
• Track defects, quality issues and corrective actions, escalating overdue items where necessary.
• Prepare quality reports and summaries, highlighting trends, outstanding actions and opportunities for improvement.
• Work with engineering, procurement, production and project teams to ensure quality requirements are followed throughout plant room assembly and delivery.
• Support FAT documentation and the preparation of complete project quality handover packs.
• Liaise with internal teams, suppliers and auditors to resolve documentation gaps and maintain quality standards.
• Identify practical improvements to reduce errors, rework and administrative inefficiencies.

Skills

Quality administration

Documentation control

Organisational skills

Problem solving

Communication

Education

GCSEs (A*-C/9-4)

A-Levels

Tools

JIRA

Field Eagle

Microsoft Office

Job description

Armstrong Fluid Technology is seeking a Quality Assurance Administrator / Document Controller to join our global quality team. You will maintain quality documentation, control revisions and support QMS improvements across plant room assembly and project delivery.

You’ll administer digital systems (JIRA and Field Eagle), track non-conformances, assist audits, and help produce quality reports that drive continuous improvement within a manufacturing environment.