Quality Assurance & Compliance Coordinator

Amey; Aust; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Generous pension scheme

24 days annual leave

Flexible benefits scheme

Amey discounts

Job summary

Amey seeks a Quality Assistant to support the Severn Bridge Maintenance Unit (SBIM) in maintaining and improving the Quality Management System across the contract. The role focuses on compliance, assurance and operational excellence, collaborating with HSEQ and operational teams to manage quality documentation and audits.

You will log NCRs, assist root cause analyses, and help prepare quality reports and KPI dashboards, while promoting continuous improvement and strong stakeholder relationships

Qualifications

• Excellent communication skills, both verbal and written.
• Strong organisational and planning skills.
• A high level of attention to detail.
• Strong problem-solving ability.
• The ability to build effective working relationships with stakeholders.

Responsibilities

• Support the maintenance and continual improvement of the Quality Management System (QMS).
• Maintain quality documentation and records, ensuring they are accurate, compliant and auditable.
• Assist with the logging, monitoring and close-out of Non-Conformance Reports (NCRs).
• Support root cause analysis activities and track corrective and preventive actions.
• Assist with planning and coordinating internal and external audits.
• Prepare audit documentation and collate objective evidence.
• Support compliance with ISO 9001, client requirements, contract requirements and National Highways standards.
• Prepare quality reports, dashboards and performance trackers.
• Coordinate quality briefings and maintain associated records.
• Act as a key point of contact for quality documentation and enquiries.
• Support continuous improvement initiatives and quality action plans.
• Work collaboratively with operational teams, project managers, Health & Safety and client representatives.
• Provide administrative and coordination support within the maintenance unit.
• Support document reviews and process improvement activities.
• Promote collaborative stakeholder engagement in support of quality objectives.

Skills

Excellent communication

Strong organisational skills

Attention to detail

Strong problem-solving

Stakeholder management

Tools

Microsoft Office

Job description

Amey seeks a Quality Assistant to support the Severn Bridge Maintenance Unit (SBIM) in maintaining and improving the Quality Management System across the contract. The role focuses on compliance, assurance and operational excellence, collaborating with HSEQ and operational teams to manage quality documentation and audits.

You will log NCRs, assist root cause analyses, and help prepare quality reports and KPI dashboards, while promoting continuous improvement and strong stakeholder relationships