Quality Assurance

TN United Kingdom; Burgess Hill; On-site; GBP 35,000 - 38,000; Full time

Job summary

An established industry player is seeking a Quality Assurance Specialist to join their dynamic team in Burgess Hill. This role involves conducting internal audits, managing customer complaints, and ensuring compliance with quality assurance standards. The ideal candidate will possess a background in life sciences and demonstrate strong analytical and problem-solving skills. With a commitment to fostering a collaborative work environment, this organization offers a competitive salary and opportunities for career growth within the life science industry. If you are passionate about quality assurance and eager to make a positive impact, this is the perfect opportunity for you.

Benefits

Career Growth Opportunities

Inclusive Company Culture

Collaborative Work Environment

Qualifications

• Experience in Life Sciences, Pharmaceutical, Medicine or related field.
• Familiarity with quality assurance procedures and standards.

Responsibilities

• Conduct risk-based internal audits and prepare audit reports.
• Administer Customer Complaints and perform complaint investigations.
• Coordinate with departments to prioritize product processing.

Skills

Analytical Skills

Problem-Solving Skills

Communication Skills

Teamwork Skills

Customer Complaint Handling

Education

Experience in Life Sciences

Familiarity with Quality Assurance Procedures

Job description

Social network you want to login/join with:

• Administrative Position with previous experience in life sciences
• Office Based position

About Our Client

Our client is a large organisation, known for its commitment to innovation and quality. With a global reach and a strong presence in Burgess Hill, they are committed to fostering a collaborative and inclusive work environment.

Job Description

• Provide risk-based facility and/or focused internal audits. Prepare audit reports and assure documentation with appropriate notification to management. Follow-up and coordinate with appropriate personnel for resolution to audit findings.
• Administer the Customer Complaints, Deviation and Corrective Action/Preventative Action and Non-Conforming Materials programs. Perform complaint investigations and coordinate with other groups, as required, for resolution to quality issues.
• Coordinate with required departments to assure appropriate prioritization of product processing and release to meet required timelines and customer needs.
• Work to assure documents are processed and updated appropriately.
• Provide training to staff on document handling within MasterControl as required.
• Participate in regular meetings with the Production/Warehouse team or other groups to review product results and/or resolve quality issues.
• Work in conjunction with manager to develop required special departmental projects or implementation of continuous improvement programs.
• Perform miscellaneous tasks or other duties as assigned by manager and supported by training, education or experience.

The Successful Applicant

A successful Quality Assurance Specialist should have:

• Previous experience in Life Sciences, Pharmaceutical, Medicine or a related field
• Familiarity with quality assurance procedures and standards in this industry
• Excellent analytical and problem-solving skills
• Strong communication and teamwork skills
• The ability to handle customer complaints effectively and professionally
• The capacity to work in a fast-paced environment and manage multiple tasks simultaneously

What's on Offer

• A competitive salary ranging from £35,000 to £38,000
• An inclusive and collaborative company culture
• Opportunities for career growth and development within the life science industry
• A dynamic workplace located in Burgess Hill

If you are a quality-oriented individual with a passion for life science, we encourage you to apply for this Quality Assurance Specialist role.