Quality and Performance Manager

St Helens and Knowsley Teaching Hospitals NHS Trust; London Borough of Croydon; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

NHS pension

Flexible hours

Job summary

St Helens and Knowsley Teaching Hospitals NHS Trust is seeking a Quality and Performance Manager to join the Governance team. You will provide expert advice, assurance and constructive challenge to drive continuous improvement across Community Healthcare Services, partnering with senior leaders and operational teams.

You will lead quality assurance activities including audits, service reviews, compliance monitoring and performance reporting, analyse data and trends, identify risks, and support

Qualifications

• Experience in quality and governance within healthcare settings.
• Strong data analysis and interpretation skills.
• Proven ability to lead audits and assurance activities.

Responsibilities

• Lead on quality assurance activities including audits, service reviews and compliance monitoring.
• Support managers to develop practical, evidence-based solutions that improve care delivery and outcomes.

Skills

Quality assurance

Data analysis

Governance

Performance reporting

Audits

Risk assessment

Stakeholder engagement

Change management

Education

Bachelor's degree in a relevant field

Tools

Power BI

Excel

Job description

We're looking for a Quality and Performance Manager to join our Governance team and play a key role in supporting the delivery of high-quality, safe and effective services. Working in partnership with senior leaders and operational teams, you'll provide expert advice, assurance and constructive challenge to help drive continuous improvement across Community Healthcare Services.

You'll lead on quality assurance activities including audits, service reviews, compliance monitoring and performance reporting, ensuring that organisational standards, governance requirements and regulatory expectations are consistently met. You'll analyse data and trends, identify risks and opportunities for improvement, and support managers to develop practical, evidence-based solutions that enhance service delivery and outcomes for those we support.