Quality and Compliance Coordinator

STARK Building Materials UK; Coventry; Hybrid; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Hybrid working

Discretionary bonus

Pension scheme

Life assurance

Enhanced parental leave

Wellbeing services

Employee discounts

Job summary

STARK Building Materials UK is seeking a Quality and Compliance Coordinator to cover a 12-month maternity contract from our Binley Head Office in Coventry. You will manage QMS, EMS and accreditation renewals across civils and drylining/insulation divisions.

The role requires strong auditing, documentation and stakeholder engagement skills, plus knowledge of ISO 9001/14001, Achilles and Constructionline. Hybrid working offered with site-based collaboration.

Qualifications

• Proven experience in quality management within a merchant/distribution environment.
• Strong knowledge of ISO 9001, ISO 14001, Achilles, and Constructionline.
• Familiarity with civils products and drylining/insulation systems.
• Auditing, documentation, and stakeholder engagement skills.
• Qualifications in quality or environmental management (IRCA/CQI/NEBOSH).

Responsibilities

• Maintain and enhance the QMS across civils and interior product lines.
• Lead internal audits and manage external audit processes for ISO 9001.
• Coordinate accreditation renewals (Achilles, Constructionline) and documentation.
• Support suppliers and teams to uphold product quality and environmental standards.

Skills

Quality management

Auditing

Documentation

Stakeholder engagement

ISO 9001

ISO 14001

Environmental management

IRCA/CQI/NEBOSH qualifications

Influencing

Attention to detail

Education

IRCA/CQI/NEBOSH qualifications

Tools

QMS platforms

Supplier portals

Job description

We’reproud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers.We’rea friendly and collaborative team, passionate about what we do and committed to doing it well.

We’re searching for a Quality and Compliance Coordinator to cover a 12-month maternity contract based out of our Binley Head Office. You will be responsible for coordinating our quality and environmental systems across our civils and drylining/insulation divisions. This role is critical in maintaining our ISO 9001, ISO 4001, Achilles and Constructionline accreditations, ensuring our products, suppliers and operations meet rigorous industry standards. Also, to own, manage and return RFI, PQQ and framework documentation from clients as and when sent through by colleagues.

Key Responsibilities

Quality Management (ISO 9001)

• Maintain and enhance the Quality Management System (QMS) across civils and drylining/insulation product lines.
• Conduct internal audits and manage external audit processes to ensure ongoing ISO 9001 certification.
• Monitor product quality, customer complaints, and non-conformance trends across both divisions.
• Collaborate with warehouse and sales teams to ensure consistent quality control procedures.

Environmental Management (ISO 14001)

• Oversee the Environmental Management System (EMS), ensuring compliance with ISO 14001.
• Implement sustainable practices across logistics, packaging, and product sourcing.
• Support depot teams in managing waste streams and reducing environmental impact.

Accreditations: Achilles & Constructionline

• Coordinate and maintain Achilles and Constructionline registrations, ensuring timely renewals and accurate submissions.
• Coordinate with commercial teams to provide documentation for prequalification and tendering.
• Stay up to date with accreditation requirements and industry changes.

Supplier & Product Compliance

• Vet and monitor suppliers of civils materials (e.g., drainage, aggregates, geotechnical) and drylining/insulation systems (e.g., plasterboard, mineral wool, PIR boards).
• Ensure all products meet relevant standards (e.g., CE marking, BBA certification, fire ratings).
• Maintain a central compliance database including technical datasheets, declarations of performance, and supplier certifications.

Framework and PQQ Request Ownership

• Colleagues end through requests from clients for Pre-Qualification Questionnaires, Requests for information, Insurance details and Framework documentation assistance. This is not an exhaustive list.
• You will be responsible for collating the relevant information and returning it, either directly to the client online via portals, via email or back to the colleague to send on.
• Reactive and unplanned, usually with little notice and tight deadlines.

Knowledge, Skills, Qualifications and Experience required

• Proven experience in quality management within a merchant/distribution environment , ideally covering both civils and interior systems.
• Strong knowledge of ISO 9001 , ISO 14001 , Achilles , and Constructionline.
• Familiarity with civils products (e.g., concrete, drainage) and drylining/insulation systems (e.g., plasterboard, insulation boards).
• Excellent auditing, documentation, and stakeholder engagement skills.
• Relevant qualifications in quality or environmental management (e.g., IRCA, CQI, NEBOSH).
• Ability to influence operational teams and suppliers to uphold quality standards.
• Strong attention to detail and analytical mindset.
• Comfortable working across multiple sites and managing remote compliance activities.
• Experience with digital QMS platforms or supplier portals.

What’s in it for you?

• Competitive Base salary
• Hybrid Working – 4 days at our Binley, Coventry office and 1 day WFH.
• Discretionary bonus
• Retirement savings plan
• Life assurance
• Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child
• A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
• Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.
• WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway.

Why Choose Us?

Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.

Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel. We listen and learn – we know we haven’t always got all the answers – listening and learning with you is what helps provide the best service to our customers.

Professional Development - We are invested in your success! Can we add this instead? You have a real chance to progress- the only limits are your own Explore our apprenticeships, training, and mentoring programs designed to elevate your career.

Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!

Work-Life Balance - We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm

What’s Next

If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.

#SBMUK

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