Qualified Dispenser

National health service

Guildford

On-site

GBP 21,000 - 26,000

Full time

3 days ago

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Benefits offered by this job

NHS pension

Car parking

Friendly working environment

Holiday entitlement

Job summary

National Health Service GP practice seeks a qualified dispenser to join a busy team. You will dispense medications, monitor repeats, manage stock and liaise with patients and clinicians.

The role emphasizes accuracy, compliance with NHS regulations, and delivering a responsive service to patients. Applicants should have dispensing training and strong teamwork abilities.

Qualifications

Dispensing training or qualification as required.
Good IT skills and ability to use practice systems.
Ability to organise and prioritise workload in a busy team.

Responsibilities

Safely dispense drugs according to prescriptions and checking procedures.
Provide repeat prescription service within 3 working days.
Maintain stock levels and handle orders per protocol.
Answer patient medication queries and refer to clinician when needed.
Ensure cleanliness of the Dispensary and comply with NHS regulations.

Skills

Dispensing experience

Interpersonal skills

Communication skills

Teamwork

Customer service

Education

Good general education

Math (Standard grade)

English (Standard grade)

Dispensing qualification

Tools

EPS Proscript

Prescription tracker

Job description

Job Summary

We are seeking to appoint a full or part time qualified dispenser to be a key member of our busy dispensing team. Duties include dispensing of medication, monitoring of repeat prescriptions, maintaining stock levels, liaison with patients and key members of our clinical team.

Main Duties of the Job

To safely dispense drugs in line with prescriptions issued by Clinicians and follow checking procedures.
To provide a repeat prescription service within 3 working days of a request.
To take note of alert messages.
To recognise patients that would benefit from the delivery service and fill out the appropriate forms.
To understand and work with the EPS system using Proscript.
To order drugs and containers in line with practice protocols.
To answer patient medication queries and give advice where necessary or requested within competence, directing these to a clinician when required.
To stay up to date with current developments.
To ensure cleanliness of the Dispensary and equipment.
To fully observe all legal requirements relevant to dispensing practices including the NHS regulations and all practice protocols.

About Us

We have a great team working with us to provide the best care and service for our patients. We are an innovative practice always looking for technological ways of improving the service we offer and the efficiency of our staff. Our most recent change is the introduction of Golden Tote which has identified ways to improve the accuracy of stock control and a faster turnaround for prescriptions.

To dispense medicines promptly and accurately.
To dispense and monitor repeat medicine requests.
To maintain adequate stocks.
To answer patient queries on their medication within recognised limits.
To assist in the ongoing development of the dispensary service.
To respect and remain confidential.

MAIN DUTIES AND RESPONSIBILITIES - Dispensing

To safely dispense drugs in line with prescriptions issued by Clinicians and follow checking procedures.
To provide a repeat prescription service within 3 working days of a request.
To recognise dispensing and non-dispensing addresses.
To take note of alert messages.
To recognise patients that would benefit from the delivery service and fill out the appropriate forms.
To understand and work with the EPS system using Proscript.
To order drugs and containers in line with practice protocols.
To collect and record prescription charges and ensure completion of exemption claims (make patient aware of pre-payment).
To answer patient medication queries and give advice where necessary or requested within competence, directing these to a clinician when required.
To stay up to date with current developments.
To ensure cleanliness of the Dispensary and equipment.
To fully observe all legal requirements relevant to dispensing practices including the NHS regulations and all practice protocols.
To integrate with other members of the Practice team.
To be able to prepare Dosette boxes for patients which have been approved by the GP.
To complete mandatory training.
To maintain the Controlled Drugs (CD) book.
To attend practice and dispensing meetings.

Technology

To have a sound competence in the Practice IT systems.
To accurately maintain the dispensing and ordering systems.
To work with the practice team to develop and implement new systems.
To record relevant data as required.
To operate the till.
To operate the card machine.
To use EPS Proscript and access the prescription tracker, Disclosure and Barring Service Check.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Essential

Evidence of good interpersonal skills.
Have a dispensing or other relevant training.
Evidence of the ability to organise and prioritise own workload.
Computer literate.
Being able to work successfully as part of a team.

Desirable

Previous experience in a medical practice.

Essential - Education/Qualifications

Good general standard of education.
Standard grade of Mathematics.
Standard grade of English.
Qualification in Dispensing.

Essential - Experience & Knowledge

Experience of working as a Dispenser.
Practical experience of working with others.
Experience of working on own initiative.
Experience of customer service.

Desirable - Experience of working as a Dispenser in General Practice Dispensary

Experience of working in a General Practice environment.
Experience of working with computer systems.

Essential - Skills and abilities

Sound IT skills.
Excellent communication skills, both written and verbal.
Ability to communicate effectively with the full range of the general public including those difficult to handle.
A focus on quality service and improvement.

Essential - Other

Ability to work core hours.
Flexibility to provide cover.
Flexibility of role.
Enthusiasm and positivity for the role.

Essential

Evidence of good interpersonal skills.
Have a dispensing or other relevant training.
Evidence of the ability to organise and prioritise own workload.
Computer literate.
Being able to work successfully as part of a team.

Desirable

Previous experience in a medical practice.

Essential - Education/Qualifications

Good general standard of education.
Standard grade of Mathematics.
Standard grade of English.
Qualification in Dispensing.

Essential - Experience & Knowledge

Experience of working as a Dispenser.
Practical experience of working with others.
Experience of working on own initiative.
Experience of customer service.

Desirable - Experience of working as a Dispenser in General Practice Dispensary

Experience of working in a General Practice environment.
Experience of working with computer systems.

Essential - Skills and abilities

Sound IT skills.
Excellent communication skills, both written and verbal.
Ability to communicate effectively with the full range of the general public including those difficult to handle.
A focus on quality service and improvement.

Essential - Other

Ability to work core hours.
Flexibility to provide cover.
Flexibility of role.
Enthusiasm and positivity for the role.

Person Specification Qualifications Essential

Good general standard of education.
Standard grade of Mathematics.
Standard grade of English.
Experience of working as a Dispenser.
Qualification in Dispensing.

Desirable

Experience of working as a Dispenser in General Practice Dispensary.
Experience of working in a General Practice environment.
Experience of working with computer systems.

Person Specification Qualifications Essential

Good general standard of education.
Standard grade of Mathematics.
Standard grade of English.
Experience of working as a Dispenser.
Qualification in Dispensing.

Desirable

Experience of working as a Dispenser in General Practice Dispensary.
Experience of working in a General Practice environment.
Experience of working with computer systems.

Disclosure and Barring Service Check

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Practice Information

We are a busy growing semi-rural practice (part dispensing) with Three GP partners based over two sites. We positively encourage staff development and we are a training and teaching practice.

Benefits