QA & Compliance Lead for Funded Programs

London Borough of Bexley; Bexleyheath; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Coaching and mentoring programmes

Pension scheme

Generous annual leave + bank holidays

Job summary

The London Borough of Bexley is seeking a Quality & Compliance Officer to support quality, compliance and data needs of externally funded employment and skills programmes with contracts from £200k to £5m+. You will audit records, identify data issues, help develop QA processes, and support audits across multiple programmes.

You will work with staff and managers to ensure high standards of quality, data accuracy and contractual compliance, communicating findings in meetings and driving

Qualifications

• Organised and analytical with excellent attention to detail.
• Confident working with data and electronic records.
• Experience in project, programme or externally funded environment.
• Qualification in auditing, quality assurance or compliance would be advantageous.

Responsibilities

• Undertake regular quality assurance and compliance audits of participant records, systems and supporting evidence to ensure contractual, funder and internal requirements are met.
• Identify data quality issues, areas of non-compliance and potential financial risks, providing clear feedback and monitoring required improvements.
• Support the development and review of quality assurance processes, SOPs and guidance to help ensure requirements are understood and consistently applied.
• Analyse quality, compliance, data and customer service information to identify trends, risks, good practice and opportunities for improvement.
• Support internal and external audit activity, ensuring appropriate records and evidence are available and required actions are completed.
• Work collaboratively with staff and managers to maintain high standards of quality, data accuracy, customer service and contractual compliance.
• Attend relevant meetings and professionally communicate findings, areas for improvement, progress and examples of good practice.

Education

Auditing/QA/Compliance qualification (advantage)

Job description

The London Borough of Bexley is seeking a Quality & Compliance Officer to support quality, compliance and data needs of externally funded employment and skills programmes with contracts from £200k to £5m+. You will audit records, identify data issues, help develop QA processes, and support audits across multiple programmes.

You will work with staff and managers to ensure high standards of quality, data accuracy and contractual compliance, communicating findings in meetings and driving