Pupil Support Coordinator

CLIFTON HIGH SCHOOL; West of England; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Term-time role with 20 days outside of

Job summary

Clifton High School is seeking a Pupil Support Coordinator on maternity cover to join the School Office team. The role focuses on pupil wellbeing, attendance, and pastoral care, with particular emphasis on the Senior School, and requires calm, approachable communication.

You will be the first point of contact for pupils, parents and staff, manage records, support events, and work with pastoral, medical, and wellbeing teams to ensure smooth daily operations during term-time and the 20 holiday

Qualifications

• Previous experience in a busy office or customer-facing environment is essential.
• Experience within a School setting, knowledge of SIMS and experience working with children and young people would be advantageous.

Responsibilities

• Providing support and guidance for pupil enquiries throughout the School day.
• Working closely with pastoral, wellbeing and medical teams to support pupil welfare.
• Assisting with attendance monitoring and related administrative processes.
• Managing lost property and overseeing School mobile phone procedures.
• Supporting the organisation and administration of School events and activities.
• Producing documentation, maintaining records and providing general School Office support.
• Contributing to the efficient day-to-day operation of the School.

Job description

Pupil Support Coordinator (Maternity Cover)

Fixed-term contract initially from January 2027 to October 2027

Please note this is for a Maternity Cover, and this end date may change

Full-time, term-time, with 20 days to be worked outside of term-time.

Closing date for applications: Midnight on Sunday 1st November 2026

Interview date is Thursday 12th November 2026

We are seeking to appoint an organised, compassionate and proactive Pupil Support Coordinator to join our friendly and supportive School Office team on a maternity cover basis.

This is a rewarding and varied role, providing day-to-day support to pupils across the School, with a particular focus on the Senior School. As a key member of the School Office team, you will be one of the first points of contact for pupils throughout the School day, playing an important role in promoting pupil wellbeing, supporting attendance and pastoral care, and ensuring the smooth running of the School.

The successful candidate will be an excellent communicator with strong interpersonal skills, capable of building positive relationships with pupils, parents and colleagues. You will be calm, approachable and adaptable, with the ability to work effectively in a busy environment whilst maintaining the highest standards of safeguarding and pupil care.

Key Responsibilities

• Providing support and guidance for pupil enquiries throughout the School day.
• Working closely with pastoral, wellbeing and medical teams to support pupil welfare.
• Assisting with attendance monitoring and related administrative processes.
• Managing lost property and overseeing School mobile phone procedures.
• Supporting the organisation and administration of School events and activities.
• Producing documentation, maintaining records and providing general School Office support.
• Contributing to the efficient day-to-day operation of the School.

Previous experience in a busy office or customer-facing environment is essential. Experience within a School setting, knowledge of SIMS and experience working with children and young people would be advantageous.

This is a predominantly term-time role, with an additional 20 days worked during School holidays.

• Term-time hours: Monday to Friday, 8.15am – 4.00pm with a 30-minute lunch break per day (36.25 hours per week)
• Holiday hours (20 days) : 9.00am – 3.00pm with a 30-minute lunch break per day (27.5 hours per week)

The pro-rated salary for the hours above is £22,711.77 per annum (£27,745 FTE)