Pupil Attendance & Support Coordinator

The Watkin; Wythenshawe; On-site; GBP 24,000 - 30,000; Part time

Job summary

First Steps Together is seeking an Attendance Officer to manage day-to-day attendance administration and monitoring. You will work with pupils, parents and carers to understand barriers to attendance and support personalised attendance plans.

You’ll monitor attendance data, generate reports for leaders, and liaise with external professionals as required. This role emphasizes safeguarding, confidentiality and proactive problem solving to improve pupil engagement.

Qualifications

• Experience in an administrative, school or pupil-facing support role.
• Strong organisational skills, attention to detail and confidence using electronic records and information systems.
• Ability to communicate effectively with pupils, families, colleagues and external professionals, including when discussing sensitive attendance concerns.
• Empathy, patience and a proactive, solution-focused approach.
• Previous experience of school attendance administration, Arbor or other school information systems, and supporting pupils with SEND or SEMH would be an advantage.

Responsibilities

• Day-to-day administration and monitoring of pupil attendance.
• Ensure registers are accurate and follow up unexplained absences promptly.
• Collaborate with pupils, parents and carers to identify barriers to attendance and support plans.
• Monitor attendance data and produce reports for school leaders.

Skills

Administrative skills

Organisational skills

Communication skills

Data analysis

Tools

Arbor

Job description

First Steps Together is seeking an Attendance Officer to manage day-to-day attendance administration and monitoring. You will work with pupils, parents and carers to understand barriers to attendance and support personalised attendance plans.

You’ll monitor attendance data, generate reports for leaders, and liaise with external professionals as required. This role emphasizes safeguarding, confidentiality and proactive problem solving to improve pupil engagement.