Public Sector Software Commercial Lead (Bids & Contracts)

Civica; Greater London; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

25 Days Annual Leave + bank holidays

Volunteering days

Pension contributions (5%)

Income protection

Life insurance (4x salary)

Critical illness cover

Private medical insurance

Health cash plan

Dental insurance

Affinity groups

Refer a friend bonus

Job summary

Civica is seeking a Commercial Manager to drive commercial activities across software portfolios, handling bids, contracts and customer relationships. You will work with sales, delivery and commercial colleagues to manage risk, governance and growth across public sector accounts.

The role requires experience in commercial contracts, pricing models, and software licensing knowledge, with a collaborative, outcome-focused mindset and strong attention to detail.

Qualifications

• Experience in commercial contract roles with understanding of contract law, pricing models and commercial risk.
• Experience working with government frameworks, ideally in software, technology or public sector environments.
• Strong financial literacy to interpret payment profiles, margins and costs.

Responsibilities

• Support Commercial Business Partners with bids and tenders, including commercial reviews, risk assessments and contract negotiations for complex, strategic and high-value accounts.
• Help ensure contracts comply with internal policies, legal requirements and applicable public sector regulations.
• Identify and manage commercial risks, escalating issues when necessary to protect Civica’s commercial position.
• Produce reporting on commercial activities, risks and issues to support informed decision‑making.
• Follow commercial processes that enable effective contract tracking and order booking.
• Contribute to the continuous improvement of commercial processes and controls, including the adoption of new tools.
• Proven experience in a commercial contract’s role with a good understanding of contract law, pricing models and commercial risk.
• Experience working with government frameworks, ideally in software, technology or public sector environments.
• Financial literacy, with the ability to interpret payment profiles, margins and costs.
• A collaborative and outcome-focused approach, with confidence working with a range of internal and external stakeholders.
• Strong organisation and attention to detail, with the ability to prioritise work across a varied portfolio.
• Knowledge of SaaS or software licensing models and experience using CLM systems or Salesforce would be advantageous, but not necessary.

Skills

Bid management

Contract negotiations

Risk management

Public sector knowledge

SaaS licensing

Salesforce/CLM familiarity

Financial literacy

Tools

Salesforce

CLM systems

Job description

Civica is seeking a Commercial Manager to drive commercial activities across software portfolios, handling bids, contracts and customer relationships. You will work with sales, delivery and commercial colleagues to manage risk, governance and growth across public sector accounts.

The role requires experience in commercial contracts, pricing models, and software licensing knowledge, with a collaborative, outcome-focused mindset and strong attention to detail.