Public Sector IT Service Continuity Lead

Methods Business and Digital Technology; Greater London; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Private Medical Insurance

Pension salary exchange

Life Assurance

Travel season ticket loan

Job summary

Methods Business and Digital Technology Limited is seeking an experienced Service Continuity Manager to ensure IT services remain available during disruptions and to minimise operational impact. The role focuses on validating BIAs, establishing recovery plans, and coordinating with Business Continuity partners to strengthen CMDB onboarding for effective BIAs.

The successful candidate will lead incident planning, threat analysis, risk reduction, and recovery testing, working with senior

Qualifications

• Experience in developing and managing Business Continuity plans.
• Proven experience in Public Sector environments.
• ITIL Foundation or Service Operations Lifecycle exposure.
• Strong stakeholder communication across levels.
• Leadership of team members and reporting lines.
• Able to work with minimal supervision.
• Excellent interpersonal skills.

Responsibilities

• Develop and establish standardised incident management processes for continuity.
• Analyse threats such as cyberattacks, equipment failures or human error.
• Reduce risk with redundancy and backup strategies and a continuity plan.
• Create and agree recovery plans with the Business to restore IT services.
• Plan and conduct testing (desktop exercises) and regular training.

Skills

Service Continuity Management

Public Sector experience

Stakeholder communication

Team leadership

Independent worker

Interpersonal skills

Education

ITIL Foundation Certificate

Job description

Methods Business and Digital Technology Limited is seeking an experienced Service Continuity Manager to ensure IT services remain available during disruptions and to minimise operational impact. The role focuses on validating BIAs, establishing recovery plans, and coordinating with Business Continuity partners to strengthen CMDB onboarding for effective BIAs.

The successful candidate will lead incident planning, threat analysis, risk reduction, and recovery testing, working with senior