Public Sector Data Analyst — Dashboards & Insights

Liverpool City Council; Liverpool; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Holiday allowance and pro rata scheme

Flexible Agile working (depending on a

LGPS Pension scheme

Learning and progression opportunities

Health and wellbeing programmes

Cycle to work and travel schemes

Car salary sacrifice scheme

Family friendly policies with enhanced

Discounted gym memberships

Employee volunteering scheme

Job summary

Liverpool City Council is seeking a Data Analyst to join the Customer and Web Technology team in Liverpool. The role focuses on closing an operational reporting gap by delivering dashboards, reports and data-driven insights to support council services and business engagement with data platforms.

Reporting to the Senior Technical Architect, you will provide analytical support across Customer and Web Technology, PMO and related functions, building and presenting clear insights to diverse audiences

Qualifications

• Degree level or equivalent experience.
• Experience in data analysis, reporting and dashboard development.
• Experience working with large and complex datasets.
• Proficiency with Excel, SQL, Power BI and related tools.
• Ability to translate business needs into reporting requirements and metrics.
• Clear communication of complex information to diverse audiences.
• Data quality management and validation.
• Development of dashboards and insights to support adoption and decision-making.
• Collaboration with service, project, PMO or business stakeholders.

Responsibilities

• Lead reporting and analysis of Customer and Web Technology data.
• Develop and maintain dashboards, reports and visualisations for operational and strategic decisions.
• Deliver dashboard development, reporting and insights to support Ardoq adoption and stakeholder engagement.
• Analyse and visualise Ardoq data to help stakeholders understand applications, services, dependencies and information.
• Ensure data quality with data owners and stakeholders; resolve gaps.
• Extract, combine and analyse data from multiple sources for meaningful insights.
• Maintain data quality standards and guide data usage.
• Identify reporting requirements with stakeholders across Digital, Data and Technology, PMO and business services.
• Produce regular and ad hoc performance reporting, analysis and recommendations.
• Present findings clearly to technical and non-technical audiences.
• Support Business Analysis and UX through qualitative and quantitative data analysis.
• Contribute to continuous improvement of data standards and reporting processes.

Skills

Data analysis

Large datasets

MI reporting

Excel

SQL

Power BI

Data visualization

Stakeholder comms

Dashboard development

Cross-functional

Education

Degree or equivalent

Tools

Power BI

SQL

Excel

Job description

Liverpool City Council is seeking a Data Analyst to join the Customer and Web Technology team in Liverpool. The role focuses on closing an operational reporting gap by delivering dashboards, reports and data-driven insights to support council services and business engagement with data platforms.

Reporting to the Senior Technical Architect, you will provide analytical support across Customer and Web Technology, PMO and related functions, building and presenting clear insights to diverse audiences