Data Analyst

Liverpool City Council; Liverpool; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Holiday allowance and pro rata scheme

Flexible Agile working (depending on a

LGPS Pension scheme

Learning and progression opportunities

Health and wellbeing programmes

Cycle to work and travel schemes

Car salary sacrifice scheme

Family friendly policies with enhanced

Discounted gym memberships

Employee volunteering scheme

Job summary

Liverpool City Council is seeking a Data Analyst to join the Customer and Web Technology team in Liverpool. The role focuses on closing an operational reporting gap by delivering dashboards, reports and data-driven insights to support council services and business engagement with data platforms.

Reporting to the Senior Technical Architect, you will provide analytical support across Customer and Web Technology, PMO and related functions, building and presenting clear insights to diverse audiences

Qualifications

• Degree level or equivalent experience.
• Experience in data analysis, reporting and dashboard development.
• Experience working with large and complex datasets.
• Proficiency with Excel, SQL, Power BI and related tools.
• Ability to translate business needs into reporting requirements and metrics.
• Clear communication of complex information to diverse audiences.
• Data quality management and validation.
• Development of dashboards and insights to support adoption and decision-making.
• Collaboration with service, project, PMO or business stakeholders.

Responsibilities

• Lead reporting and analysis of Customer and Web Technology data.
• Develop and maintain dashboards, reports and visualisations for operational and strategic decisions.
• Deliver dashboard development, reporting and insights to support Ardoq adoption and stakeholder engagement.
• Analyse and visualise Ardoq data to help stakeholders understand applications, services, dependencies and information.
• Ensure data quality with data owners and stakeholders; resolve gaps.
• Extract, combine and analyse data from multiple sources for meaningful insights.
• Maintain data quality standards and guide data usage.
• Identify reporting requirements with stakeholders across Digital, Data and Technology, PMO and business services.
• Produce regular and ad hoc performance reporting, analysis and recommendations.
• Present findings clearly to technical and non-technical audiences.
• Support Business Analysis and UX through qualitative and quantitative data analysis.
• Contribute to continuous improvement of data standards and reporting processes.

Skills

Data analysis

Large datasets

MI reporting

Excel

SQL

Power BI

Data visualization

Stakeholder comms

Dashboard development

Cross-functional

Education

Degree or equivalent

Tools

Power BI

SQL

Excel

Job description

The following content displays a map of the jobs location - Cunard Building, Water Street, Liverpool

Job Reference liverpoolcitycouncil/TP/694/2365

Number of Positions:

1

Contract Type:

Permanent Full Time

Working Hours:

35

Location:

Cunard Building, Water Street, Liverpool

Closing Date:

15/11/2026

Job Category:

IT and Digital

Region / Division:

Liverpool

Business Unit:

Job Introduction

Job title: Data Analyst

A bit about us:

Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.

Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces - there's really something for everyone!

The role:

This is an exciting opportunity to join the Customer and Web Technology team as a Data Analyst.

The role will address an existing operational reporting and analytical capacity gap. The successful candidate will play a key role in delivering reporting, dashboards and data-driven insight to support Customer and Web Technology services and the continuing adoption and business engagement of Ardoq across the Council.

Reporting to the Senior Technical Architect, the postholder will provide matrix analytical support across Customer and Web Technology and, where required, PMO and Business Relationship Management functions.

Key responsibilities

• Lead reporting and analysis of Customer and Web Technology data
• Develop and maintain dashboards, reports and data visualisations that support operational and strategic decision-making
• Deliver dashboard development, reporting and insight that support Ardoq adoption, stakeholder engagement and business buy-in
• Analyse and visualise Ardoq data to help stakeholders understand applications, services, technology dependencies and organisational information
• Support the quality, completeness and currency of Ardoq data, working with data owners and stakeholders to resolve gaps
• Identify, extract, combine and analyse data from multiple sources to produce meaningful business insight
• Maintain data quality standards and provide guidance on the effective use of data
• Work with stakeholders across Digital, Data and Technology, PMO and business services to identify reporting requirements and opportunities for improvement
• Produce regular and ad hoc performance reporting, analysis and recommendations
• Present findings and recommendations clearly to technical and non-technical audiences
• Support Business Analysis and UX activities through the analysis of qualitative and quantitative information
• Contribute to continuous improvement, data standards and reporting processes

About you

You will be educated to degree level or have equivalent relevant experience. You will bring experience and capability in:

• Data analysis, reporting and dashboard development
• Working with large and complex datasets
• Producing management information, insight and performance reporting
• Using Excel, SQL, Power BI and other reporting or analytical tools
• Translating business needs into meaningful reporting requirements and metrics
• Presenting complex information clearly to technical and non-technical audiences
• Data quality management, cleansing and validation
• Developing dashboards and insight that support adoption, engagement and decision-making
• Working collaboratively with service, project, PMO or business relationship stakeholders
• Turning connected application, service, technology and organisational data into clear, actionable insight

You will be organised and proactive, with strong analytical, communication and problem-solving skills and a commitment to using data to improve services and outcomes.

Our offer to you:

• At least 27 days holiday, plus bank holidays rising to 32 after 5 years' service (pro rata if part time) - option to purchase further days
• Agile working (role dependent) - a "Flexibility First" approach to agile working, where flexibility is the norm rather than the exception
• Part of the Local Government Pension Scheme - option to join the AVC Scheme
• Progression -opportunities and training through a wide range of high quality learning
• Health and Wellbeing - offer including Employee Assistance Programme
• Cycle to Work and Travel Pass Schemes
• Drive Time -a salary sacrifice car lease scheme
• Family friendly policies with enhanced leave
• Discounted Gym Memberships
• Employee Volunteering Scheme

Next steps:
Closing date: midnight on Sunday 15th November 2026
Shortlisting date: w/c Monday 23rd November 2026
Interview date: wc Monday 7th December 2026
Interview type: Face to face

We reserve the right to close this vacancy early. Once the role has closed, you will not be able to submit an application, and we are unable to reopen the vacancy for you to complete it. We strongly recommend submitting your application well in advance of the closing date to avoid disappointment.

If you would like any further information or an informal discussion, please contact Fawaz Ghali via [e-mail]

Watch our recruitment video and see what life is like working at Liverpool City Council.

Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.

If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at [e-mail] .

Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. Please ensure you complete your full profile, work and education history in Tribepad.

Eligibility to work in the UK will be verified in the final stages of the selection process. All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship. Candidates who require sponsorship should evaluate the Home Office eligibility criteria for a Skilled Worker visa before applying.

This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.