Business Analyst

Made Tech Limited; Manchester; On-site; GBP 35,000 - 55,000; Full time

Benefits offered by this job

30 days Holiday

Flexible Working Hours

Flexible Parental Leave

Remote Working

Paid counseling

Job summary

Made Tech Limited in Manchester is seeking a Business Analyst to help public sector clients deliver value through robust analysis and requirements management. You will identify problems, explore options, and work with stakeholders to design and test improvements, with SC clearance as a possibility.

The role involves applying structured approaches, modelling business processes, and ensuring solutions align with user needs and policy constraints, with opportunities to contribute to service

Qualifications

• Identify, explore and analyse business problems and objectives and user needs
• Understand the public sector domain, people, organisation, processes and technology
• Conduct options analysis and feasibility studies
• Ensure proposed solutions meet business requirements and user needs
• Support the implementation of proposed business improvements
• Define and manage requirements throughout lifecycle
• Tailor communication to stakeholders and build consensus
• Identify IT system capabilities and design system requirements

Responsibilities

• Delivery of good public services for users with clients, shown through relevant measures, for example, data, metrics, KPIs or the passing of service standards
• Personal performance aligned with DDaT and grade, evidenced through peer feedback

Skills

Structured problem solving

Requirements analysis

Feasibility studies

Stakeholder management

User research

Business process improvement

Systems analysis

Testing & QA awareness

Data-informed decisions

Communication skills

Job description

Job description

About the role

Business analysts help teams deliver products and services that bring value to their users through:

• Identifying, exploring, and analysing business problems and objectives, and user needs
• Understanding the public sector domain, people, organisation, processes and technology
• Identifying areas for improvement and exploring feasibility of options
• Understanding any business and policy constraints that need to be considered, and assess the implications

Key responsibilities

• Delivery of good public services for users with clients, shown through relevant measures, for example, data, metrics, KPIs or the passing of service standards
• Personal performance aligned with DDaT and grade, evidenced through peer feedback

Skills, knowledge and expertise

Business analysis

• Apply structured approaches to complex problems and opportunities
• Analyse business goals, functions, and objectives to support definition of requirements
• Conduct options analysis and feasibility studies
• Ensure proposed solutions meet business requirements and user needs

Business modelling

• Understand the impact of potential changes and how business processes, systems, data, roles and responsibilities interact
• Analyse, design and prioritise business changes to improve business operations and services

Business process improvement

• Support the implementation of proposed business improvements

Business process testing

• Analyse and evaluate information with minimal supervision to support the design, execution and assessment of business process tests and usability evaluations within a project

Methods and tools

• Select and use the most appropriate tools and techniques to support the planning, analysis, development, testing, implementation and improvement of systems and services within a project

Requirements definition and management

• Identify, analyse, challenge and validate business and user requirements
• Use appropriate requirements management life cycle methods to complete tasks and outputs related to the project

Stakeholder management

• Tailor communication to stakeholders' needs and work with them to build relationships while meeting user needs
• Build and reach consensus with stakeholders
• Work to improve stakeholder relationships using evidence to explain decisions

Systems analysis

• Identify and analyse IT system capabilities
• Develop models and system requirements for bespoke IT systems or software packages, with minimal supervision

Testing

• Identify business scenarios and develop acceptance criteria to ensure requirements can be traced to develop functionality
• Review prototypes, tests plans and tests outcome reporting

User experience analysis

• Apply basic techniques to analyse, validate and prioritise user experience needs
• Present findings in an accessible and easy to understand way to support data-informed decision making, based on user research

Job benefits

Take a look at the Benefits & Perks section of the Made Tech Handbook to see what we can offer you.

Here are some of our most popular benefits listed below:

• 30 days Holiday - we offer 30 days of paid annual leave plus bank holidays
• Flexible Working Hours - we are flexible with what hours you work
• Flexible Parental Leave - we offer flexible parental leave options
• Remote Working - we offer part time remote working for all our staff
• Paid counseling - we offer paid counseling as well as financial and legal advice

If successful, you will be required to undertake an SC clearance