Public-Facing Security Officer: Patrol & Emergency Response

Savills Management Resources; East Midlands; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

4 on 4 off shifts

Uniform and grooming standards

Job summary

Savills plc seeks a Security Officer for Derbion in the East Midlands region. The role delivers security and excellent customer service to visitors and tenants, acting as the public face of the security team.

You will work in a rosta pattern, perform patrols, handle incidents, and liaise with the Security Manager to maintain high standards of safety and service. Candidates should hold an SIA Door Supervision licence, have customer-focused experience, and be prepared to achieve first aid

Qualifications

• Own transport / use of public transport.
• Successful track record of delivering security solutions to internal client base.
• SIA Door Supervision licence.
• Experience of working in a customer focussed environment.
• First aid qualified or willing to work towards qualification.

Responsibilities

• To be part of a team in a rosta pattern.
• Interact with visitors/tenants delivering first-class customer focused service.
• Carry out regular patrols of buildings as per site Instructions.
• Ensure compliance with internal procedures and external bodies.
• Respond promptly to security issues and events.
• Maintain professional and courteous conduct at all times.
• Adhere to site uniform requirements and grooming standards.
• Proactively assist visitors and contractors as opportunities arise.
• Maintain safe environment for visitors/tenants.
• Manage incidents per site policies and procedures.
• Liaise with Security Manager and briefing of colleagues.
• Handle emergencies including fire and bomb scares and inform onsite team.
• Monitor behaviour and report incidents per site/company policies.
• Maintain site records and Health & Safety records.

Skills

Customer focus

Communication

Calm under pressure

Smart appearance

Tools

CCTV Licence

Job description

Savills plc seeks a Security Officer for Derbion in the East Midlands region. The role delivers security and excellent customer service to visitors and tenants, acting as the public face of the security team.

You will work in a rosta pattern, perform patrols, handle incidents, and liaise with the Security Manager to maintain high standards of safety and service. Candidates should hold an SIA Door Supervision licence, have customer-focused experience, and be prepared to achieve first aid