Security Officer

Argenbright Security Europe Limited (trading as ASEL); East Midlands; Hybrid; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Access XD Recognition – Rewards and 
&

Apprenticeship Opportunities

Employee of the Month Scheme

110% Club for Outstanding Performers

Stream – Flexible Pay Access

Employee Assistance Programme (EAP)

Career Progression Opportunities

Ongoing Training and Development

Job summary

Argenbright Security Europe Limited (ASEL) is seeking a Retail Security Officer in Derby. The role involves providing a visible deterrence, responding to incidents and completing detailed incident reports, while collaborating with local authorities and management.

A current SIA licence is required, with training provided for in-store operations. You will carry out access control, loss prevention, patrols, and participate in CCTV reviews for stock loss investigations.

Qualifications

• Must have a valid SIA licence to apply.
• Experience in Retail Security is an advantage but training will be provided.

Responsibilities

• Provide visible deterrence in-store and respond to incidents.
• Complete incident reports and liaise with local authorities as required.
• Carrying out access control, gatehouse and reception duties and directing visitors.
• Conduct site patrols, CCTV review, and assist stock loss investigations.
• Ensure Health & Safety and Equal Opportunities policies are followed.

Skills

Verbal communication

Written communication

Customer service

Conflict handling

Education

SIA Licence (Guarding)

SIA Door Supervisor Licence

Job description

Main Responsibilities

We believe that the best approach to deterring criminal activity is to understand the vulnerabilities and risk of each location, and bespoke our approach to effectively reduce risk. As a Retail Security Officer, you will be required to provide a visible deterrence, respond to incidents, complete incident reports and collaborate with the local authorities.

You will be expected to carry out all guarding responsibilities whilst in store, such as;

• Access Control - Gatehouse and Reception duties; welcoming, helping and directing those who seek your assistance, identifying any threat to security and escalating appropriately.
• Loss Prevention - Performing colleague and contractor searches when required in line with the Client’s Company policy
• Internal and external site patrols to deter criminal activity
• Working collaboratively with our Client to identify risk and review CCTV recordings as part of stock loss investigations
• Liaising with management and local authorities when applicable
• Digitally report incidents and use tablets/phones for daily activity planning
• Detailed and Legible incident reporting to assist the Client and Local Authorities
• Adheres to company policy in relation to Health & Safety and Equal Opportunities and complies with all policies and procedures as laid out in the current company handbook.

Location: Derby

**Hours:**4 days 4 off 4 night 4 off- 48 hours

**Shift Pattern: 4 days 4 off 4 night 4 off

Hourly Rate: £13.00

The Person

To be an effective Security Officer, you will need to be a confident communicator as you will be required to provide detailed verbal and written accounts of criminal activity. You will need to be welcoming and patient with customers, and able to handle conflict in a professional manner.

Required Experience and Qualification

You must have a valid SIA licence to apply for this role. Previous experience of working in a Retail Security Role is an advantage but not essential as full training will be given.

You must have a current SIA Guarding or SIA Door Supervisor licence to apply for this role

Equality & Diversity

ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities.

ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.

Responsibilities & Requirements

Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager.

The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities.

All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.

Benefits:

• Access XD Recognition – Rewards and Discount Platform
• Apprenticeship Opportunities
• Employee of the Month Scheme
• 110% Club for Outstanding Performers, offering prizes and monetary rewards
• Stream – Flexible Pay Access, allowing early access to earned wages
• Employee Assistance Programme (EAP)
• Career Progression Opportunities
• Ongoing Training and Development

INDCEN