Public Complaints Investigator (Hybrid)

Devon and Cornwall Police; Exeter; Hybrid; GBP 30,333 - 34,662; Full time

Benefits offered by this job

25 days of leave, increasing to 30 after 5 years

Subsidised gym membership

Access to Group insurance scheme

Flexible working hours

Job summary

A regional law enforcement agency based in Exeter is seeking a full-time Alliance PSD Complaints Handler/Investigator to manage and resolve public complaints. The successful candidate will engage with complainants to ensure compliance with investigations and maintain thorough records. This role provides a competitive salary, flexible working hours, and excellent benefits including leave entitlement and training opportunities.

Qualifications

• Strong analytical and investigative skills.
• Ability to engage with complainants effectively.
• Knowledge of relevant legislation and policies is beneficial.

Responsibilities

• Review and resolve public complaints with a focus on investigations.
• Engage with complainants to outline investigative steps.
• Maintain accurate records and provide information to relevant parties.

Job description

A regional law enforcement agency based in Exeter is seeking a full-time Alliance PSD Complaints Handler/Investigator to manage and resolve public complaints. The successful candidate will engage with complainants to ensure compliance with investigations and maintain thorough records. This role provides a competitive salary, flexible working hours, and excellent benefits including leave entitlement and training opportunities.