Public Area Supervisor

Aimbridge; Manchester; On-site; GBP 25,000 - 30,000; Full time

Job summary

Un leader mondial dans l'hospitalité recrute un superviseur des espaces publics dynamique. En tant que membre clé de l'équipe de gestion de l'hôtel, vous veillerez à ce que les normes de propreté soient respectées tout en développant et en formant votre équipe. Avec un accent sur l'expérience client, ce rôle est parfait pour ceux qui sont passionnés par le service dans l'industrie hôtelière.

Benefits

Formation et développement de leadership

Réductions dans tous les hôtels

Accès à un programme d'assistance 24/7

Repas pour le personnel en service

Qualifications

• Expérience dans un rôle de supervision en nettoyage est idéale.
• Passionné(e) par l'expérience client exceptionnelle.
• Capacités à former et développer l'équipe.

Responsibilities

• Diriger l'équipe de nettoyage et travailler étroitement avec le Head Housekeeper.
• Gérer les besoins opérationnels afin de maintenir un haut standard de propreté.
• Assurer une communication efficace avec le personnel et les invités.

Skills

Attention to detail

Management skills

Time management

Communication skills

Job description

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 24/7 access to our employee assistance programme
• Staff meals on duty

A day in the life of…

As Public Area Supervisor you will work closely with the Head Housekeeper by leading the housekeeping team and being a key member of the Hotel’s Management team. You will display a proactive and innovative approach to skill development and enhancement in your team while accurately assessing needs of the business in terms of staffing and ensure that a high standard of cleanliness is maintained and monitored throughout the hotel. You’ll co-ordinate constructively with both reception and reservations so that the day-to-day operational requirements are successfully delivered.

You’ll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.

What do we need from you?

• Attention to detail: it’s essential that you have a keen eye for detail to ensure that common areas are clean, tidy, and well-maintained.
• Management skills: You’ll play a key part in training and developing the team to ensure that they have the necessary skills and knowledge to provide excellent guest service. This includes providing regular feedback and coaching to staff members. Experience in a supervisory role within a housekeeping capacity will be ideal.
• Time management skills: in this busy role, you must be able to manage your time effectively to ensure that all rooms are cleaned within the allotted timeframe.
• Communication skills: You should be able to communicate effectively with other hotel staff and guests, including receiving and responding to guest requests and inquiries.
• Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’

So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.