Public Area Cleaner

Corehr; Melton Mowbray; On-site; GBP 18,000 - 23,000; Part time

Benefits offered by this job

Free on-site parking

Complimentary meals during shifts

Free transport from Melton Mowbray and

Asfordby

Discounts on retail and dining

Employee wellbeing programme

Recognition and rewards

Job summary

Ragdale Hall Spa is seeking a reliable Public Areas Cleaner to join our housekeeping team in the Leicestershire countryside. You will help keep the spa, treatment rooms, and public areas pristine and welcoming for guests to unwind and enjoy their stay.

As an Afternoon / Evening Cleaner, you’ll work with a supportive team and contribute to five-star standards, collaborating with other departments to ensure a calm, clean environment and high guest satisfaction.

Qualifications

• A keen eye for cleanliness and detail – takes pride in a job well done.
• Strong work ethic with a proactive attitude.
• Confident working independently and in a team.
• Friendly, approachable manner with guest service focus.
• Calm, focused under busier shifts.

Responsibilities

• Maintain high standards of hygiene across public areas and facilities.
• Assist evening cleaning team in designated areas for smooth end-of-day finish.
• Service outdoor changing areas near the pool during warmer months.
• Be a point of contact for Reception and Duty Manager for urgent tasks.
• Respond promptly to guest enquiries with helpful service.
• Perform safety checks and complete health and safety documentation.
• Report hazards or accidents to the Duty Manager.
• Follow COSHH and safety procedures and wear protective uniform.
• Support security procedures during evening close-down.
• Maintain cleanliness audits and guest satisfaction.

Skills

Attention to detail

Teamwork

Customer service

Reliable

Flexible

Job description

Are you someone who takes pride in attention to detail and finds satisfaction in creating a clean, calming environment?

Do you enjoy working behind the scenes to ensure everything is spotless and serene for others to enjoy?

Ragdale Hall Spais looking for a reliable, hardworking, and enthusiastic Public Areas Cleaner to join our dedicated housekeeping team. Set in the beautiful Leicestershire countryside, Ragdale Hall Spa is an award-winning destination where luxury, relaxation, and wellbeing are at the heart of everything we do - and maintaining an impeccably clean and welcoming environment is key to our success.

As an Afternoon / Evening Cleaner, you'll play a vital role in ensuring our spa, treatment rooms, and public areas are pristine, peaceful, and ready for guests to fully unwind and enjoy their stay. Working closely with your team and in collaboration with other departments, you’ll help us deliver the five-star standards our guests know and love.

Main Duties: (Full Training Provided)

• Maintain high standards of hygiene and cleanliness across all public areas, treatment rooms, and facilities.
• Support the evening cleaning team by assisting in designated areas to ensure a seamless end-of-day finish.
• Service the outdoor changing areas near the pool during warmer months.
• Be a point of contact for Reception and the Duty Manager via walkie-talkie for any urgent cleaning tasks or guest needs.
• Respond promptly and professionally to guest enquiries and requests, delivering helpful and friendly service at all times.
• Perform regular safety checks and complete required health and safety documentation.
• Report any hazards or accidents immediately to the Duty Manager.
• Wear the correct protective uniform and follow all COSHH and health and safety procedures.
• Help ensure security procedures are followed during the evening close-down process.
• Maintain excellent standards to support cleanliness audits and guest satisfaction.

Qualifications & Skills Required:

• A keen eye for cleanliness and detail - you take pride in a job well done.
• A strong work ethic and a proactive, can-do attitude.
• Confidence in working independently as well as part of a supportive team.
• Friendly, approachable manner with a commitment to excellent guest service.
• Ability to stay calm, focused, and efficient during busier shifts.
• Previous cleaning or housekeeping experience is ideal, but not essential - if you’re enthusiastic and willing to learn, we’ll provide the rest.

Hours of Work:

• 0hr per week, with shifts ranging from 7-2pm or 1.30-7.30pm as and when required
• Opportunities to earn gratuities of up to £1,400 per annum on top of your basic salary.
• Exciting career development opportunities– we’re committed to helping you grow and progress within the company.
• Complimentary meals– enjoy a free breakfast, lunch, or tea during your working hours, plus regular special treats.
• Free on-site parking.
• Free transport from Melton Mowbray and Asfordby.
• Exclusive access to fantastic facilities– take advantage of our gym, selected exercise classes, and luxurious Thermal Spa.
• Generous discounts across all retail areas and food & drink outlets.
• 50% off most beauty treatments– indulge in our beauty services at a reduced price.
• Discounted stays and day packages –exclusive offers for you, your friends, and family.
• Employee referral scheme– earn bonuses for recommending friends to join our team.
• Long service rewards– celebrate your milestones with loyalty bonuses and special events.
• Recognition and rewards – receive vouchers, high street gift cards, chocolates, fizz, and more to celebrate your hard work.
• Employee Wellbeing Programme provides you with access to confidential support services, wellness apps, and over 1,000 discounts to help you thrive.
• A fun, friendly, and welcoming workplace – enjoy being part of a supportive team that values each individual.

At Ragdale Hall Spa, we value those who work behind the scenes to help us deliver excellence in every area.