Housekeeping Supervisor

Champneys; Liphook; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Complimentary Spa Day after probation

Discounted stays for you and family

Employee discounts on Champneys and on

Health and wellbeing incentives

Job summary

Champneys Forest Mere is seeking a passionate Housekeeping Supervisor to lead our housekeeping department and maintain the highest standards of cleanliness across guest rooms and public spaces.

You will motivate and develop your team, oversee daily operations, and ensure compliance with health and safety standards while delivering exceptional guest service and cost control.

Qualifications

• Previous experience in a housekeeping supervisory role (hospitality preferred).
• Strong leadership skills with the ability to motivate and develop a team.
• Excellent attention to detail and high standards of cleanliness.
• A proactive and hands-on approach.
• Strong organisational and communication skills.

Responsibilities

• Support the day-to-day operation of the housekeeping department, ensuring standards are consistently exceeded.
• Supervise and lead the housekeeping team, driving a culture of excellence and attention to detail.
• Inspect guest rooms and public areas to maintain impeccable standards.
• Ensure effective laundry operations and guest laundry services.
• Actively support and coach team members, identifying training needs and delivering on-the-job training.
• Assist with recruitment, onboarding and team performance management.
• Deputise for the Head of Housekeeping when required.
• Ensure maintenance issues are identified and reported promptly.
• Manage stock levels and support cost control within department budgets.
• Deliver exceptional guest service at every touchpoint.

Skills

Housekeeping supervision

Leadership

Attention to detail

Organisational skills

Communication skills

Tools

Rota planning

Workforce systems

Job description

Champneys Forest Mere

Contract: Full Time

Salary: £28,080 plus tips

Full and part time considered

At Champneys, we’ve been pioneers in health, beauty and wellbeing since 1925. As a family-owned business, we operate luxurious health spas, resorts and hotels across the UK, delivering exceptional experiences that help our guests feel their very best, inside and out.

We pride ourselves on high standards, a people-first culture and a commitment to continuous innovation in wellness.

The Role

We’re looking for a passionate and experienced Housekeeping Supervisor to support the smooth, efficient running of our housekeeping department.

In this hands-on management role, you’ll ensure the highest standards of cleanliness and presentation across guest accommodation and public areas, while motivating and developing your team to deliver exceptional service every day.

Key Responsibilities

• Support the day-to-day operation of the housekeeping department, ensuring standards are consistently exceeded
• Supervise and lead the housekeeping team, driving a culture of excellence and attention to detail
• Inspect guest rooms and public areas to maintain impeccable standards
• Ensure effective laundry operations and guest laundry services
• Actively support and coach team members, identifying training needs and delivering on-the-job training
• Assist with recruitment, onboarding and team performance management
• Deputise for the Head of Housekeeping when required
• Ensure maintenance issues are identified and reported promptly
• Manage stock levels and support cost control within department budgets
• Deliver exceptional guest service at every touchpoint

What We’re Looking For

• Previous experience in a housekeeping supervisory role (hospitality preferred)
• Strong leadership skills with the ability to motivate and develop a team
• Excellent attention to detail and high standards of cleanliness
• A proactive and hands‑on approach
• Strong organisational and communication skills
• Knowledge of health & safety and COSHH procedures
• Experience of rota planning and/or workforce systems (desirable)

Why Join Us?

• At Champneys, we don’t just offer a job, we offer a career in a supportive, people‑focused environment where your contribution truly matters.
• Opportunity to work in a premium wellness brand
• Ongoing training and development opportunities
• A collaborative and friendly team culture

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

• Health, Wellness and Wellbeing incentives
  • Digital fitness programmes
  • Nutrition guides and recipes
  • Self‑Guided meditation
  • Wellbeing podcasts
• Champneys experiences (such an overnight stay or an ultimate spa day experience)
• App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
• In house social media connecting our Champneys Family
• Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits.
• Motivating, rewarding and engaging colleague events.
• Discounted stays for you, your friends and family at any of our properties.
• Complimentary Spa Day on completion of your probationary period.
• 50% discount on all Champneys products.
• Great discounts on our partner products Elemis and Clarins.
• Discounted membership to our exceptional health clubs.
• Merlin Entertainments Attraction.
• Introduce a friend incentive.
• Long Service celebrations.
• Free parking [Eastwell Manor, Forest Mere, Henlow, Motram Hall, Springs, Tring and the College only].
• Professional Uniform.