Public Area Cleaner

Firmdale Hotels; Greater London; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Health cash plan

Complimentary meals on shift

Season ticket loan

Discounted cinema tickets / gym / spa

Job summary

Firmdale Hotels, Haymarket Hotel in London, invites applications for a Public Area Cleaner. You will maintain pristine public spaces, ensuring guests experience the highest cleanliness standards in a luxury setting.

Join a team dedicated to exceptional service. We offer competitive pay plus service charges, staff benefits, and opportunities for ongoing training within a renowned hotel collection.

Qualifications

• A keen eye for detail to ensure our public areas are spotless and welcoming.
• Commitment to providing outstanding service to our guests.
• Ability to work effectively within a team.
• Strong organisational skills to manage tasks efficiently.
• Excellent communication skills with guests and colleagues.
• Ability to work well under pressure in a fast-paced environment.

Responsibilities

• Ensure all public areas, including lobbies, hallways, and restrooms, are impeccably clean and well-maintained.
• Regularly inspect and clean surfaces, furnishings, and fixtures.
• Respond promptly to guest requests and maintain a friendly, courteous demeanour.
• Collaborate with the housekeeping team to meet the hotel's cleanliness and operational standards.
• Adhere to health and safety regulations, ensuring a safe environment for guests and staff.

Skills

Attention to detail

Teamwork

Organisational skills

Communication skills

Work under pressure

Job description

Firmdale Hotels is a collection of award-winning, luxury boutique hotels located in the heart of London and New York. Renowned for our unique design, exceptional service, and vibrant atmosphere, we pride ourselves on creating memorable experiences for our guests. At Firmdale, our team is our most valuable asset, and we are committed to fostering a supportive and dynamic work environment.

We are thrilled to offer an exciting opportunity for a dedicated and detail-oriented Public Area Cleaner to join our esteemed housekeeping team at the Haymarket Hotel. As a Public Area Cleaner, you will play a crucial role in maintaining the pristine condition of our public spaces, ensuring our guests experience the highest standards of cleanliness and comfort.

Responsibilities:

• Ensure all public areas, including lobbies, hallways, and restrooms, are impeccably clean and well-maintained.
• Regularly inspect and clean surfaces, furnishings, and fixtures.
• Respond promptly to guest requests and maintain a friendly, courteous demeanour.
• Collaborate with the housekeeping team to meet the hotel's cleanliness and operational standards.
• Adhere to health and safety regulations, ensuring a safe environment for guests and staff.

What you Need:

• A keen eye for detail to ensure our public areas are spotless and welcoming.
• A commitment to providing outstanding service to our guests.
• The ability to work effectively within a team to achieve common goals.
• Strong organisational skills to manage tasks efficiently and effectively.
• Excellent communication skills to interact with guests and colleagues professionally.
• The ability to work well under pressure in a fast-paced environment.

What We Offer:

• We offer a competitive salary plus service charge and benefits to be discussed at venue
• Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
• Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
• Discounted cinema tickets, gym membership, travel, retailers and restaurants
• Complimentary meals on shift
• Referral bonus scheme for recommending top talent
• Flexible scheduling without split shifts
• Dry cleaning service for work attire and discounted personal dry cleaning
• Enhanced holiday allowance based on length of service
• Season ticket loan for convenient commuting
• Ongoing training, professional development, and fully funded English lessons
• Regular social events, team activities, and fitness sessions
• Benefits like cycle to work scheme and annual long service awards
• One allocated paid day per year for volunteering work
• Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
• And much more!!

About Us

Housed in a landmark Regency building designed by the legendary architect John Nash - of Buckingham Palace, Marble Arch and Trafalgar Square fame, Haymarket Hotel is one of London's most elegant addresses. Inside, the generous proportions of Georgian architecture are combined with bold colour, rich pattern and contemporary art, creating an atmosphere that is as inspiring as it is welcoming.

Situated in the heart of the West End, moments from the city's finest theatres, museums, restaurants and landmarks, Haymarket Hotel is a place where history and creativity meet. Featuring unique spaces, such as an 18m pool and a 5-bedroom Townhouse, the hotel offers guests distinctive stays with scope for creativity and award-winning hospitality. To work here is to be part of a team that takes real pride in their surroundings and in delivering warm, memorable experiences for every guest.

You'll be joining a team whose Awards and Accolades speak for themselves:

• Sunday Times Best Places to Work 2024, 2025 & 2026
• Two Michelin Keys, 2024, 2025
• Top-Rated Tablet Hotels of All Time, 2025
• Condé Nast Traveller 'Triple Crown', 2026
• One AA Rosette for Culinary Excellence, Brumus Bar & Restaurant, 2025
• AA Breakfast Award, Brumus Bar & Restaurant, 2025

You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/

Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility.

Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.